Client Support

If something is not working as expected, refer to our documentation or open a support ticket.

Documentation

Our documentation is your first resource for getting answers.

A user guide for financial, operations and customer support users of Rapyd’s Client Portal

A comprehensive list of all of our available objects, methods, parameters, and webhooks.

A reference guide for Rapyd's software development kits for the most commonly used API methods in Android and iPhone mobile applications.

Need something outside of the scope of the documentation? Use the Rapyd Support system to open requests for assistance.

Open a Rapyd Support ticket for technical issues.

Open a Rapyd Support ticket for account issues such as reconciliations and settlements.

Open a Rapyd Support ticket for compliance issues.

Follow the progress of your Rapyd Support tickets.