---
title: "CIMB"
source_url: https://docs.rapyd.net/en/cimb.html
lang: en
---

# CIMB

A popular financial institution in Asia including in Malaysia and Indonesia.

### What is CIMB?

CIMB (Commerce International Merchant Bankers) of CIMB Group, is a bank in Malaysia and Indonesia. Customers can pay with their CIMB payment method to online merchants and shops. Customers paying in Indonesia will use the bank transfer payment method while in Malaysia will pay using a bank redirect login.

### User Experience

### Bank Redirect in Malaysia

When a customer makes a payment online in Malaysia, they will select the appropriate CIMB bank payment option, select pay and redirect to login and authenticate their payment.

1. Checkout online and select bank payment.
2. Select **Pay**.
3. Redirect to login into the CIMB bank portal.
4. Authenticate the payment.
5. Scan the reference and pay with cash at the cashier.
6. The payment is processed and the merchant is notified.

### Bank Transfer in Indonesia

When a customer wants to make a payment online in Indonesia, they will select the appropriate CIMB bank payment option, select pay and receive the instructions to complete the payment.

1. Checkout online and select CIMB Virtual Account.
2. Select **Pay**.
3. Redirect to the landing page with payment information including Paycode, etc.
4. Log into CIMB Bank and go to **Transfer** > **Virtual Account**.
5. Enter in the payment information you received on the landing page and authorize the payment.
6. Payment confirmation page appears > **Close**.

### CIMB Details

| Details | Description |
| --- | --- |
| Payment Method Category | Bank Redirect (Malaysia)  Bank Transfer (Indonesia) |
| Payment Request String and Name | CIMB Bank (Malaysia) my_cimb_bank  CIMB Virtual Account (Indonesia) id_cimb_bank |
| Country | Malaysia, Indonesia |
| Presentment Currency | MYR, IDR |
| Refunds/Reversal: | Yes |
| Recurring Payments: | Yes |
| Disputes/Chargebacks: | No |
| Transaction Limits: | If Sender Bank is the same account as the receiving VA bank: No Limit  If Sender Bank is not the same as the receiving VA bank: 25,000,000 IDR |
| Settlement Timeframe: | 2-3 days |
| Rapyd Guide: | [Bank Redirect](https://docs.rapyd.net/en/bank-redirect.md "Bank Redirect") (Malaysia)  [Bank Transfers](https://docs.rapyd.net/en/bank-transfers.md "Bank Transfers") (Indonesia) |