---
title: "Downloading a Fraudulent Transactions Report"
source_url: https://docs.rapyd.net/en/downloading-a-fraudulent-transactions-report.html
lang: en
---

# Downloading a Fraudulent Transactions Report

You can view a list of all payment transactions and their fraud status.

### Obtaining Fraud Reports from Visa and Mastercard

The card network will submit a file to the issuing bank whenever a cardholder reports a fraudulent charge on their account. The following files can be submitted depending on the card network (Visa or MasterCard).

- **TC40 (Visa)**: This is a record filed by a Visa issuing bank whenever a cardholder reports a fraudulent charge on their account. The file is sent to Visa and the merchant’s bank.
- **SafeFiles (Mastercard)**: This is a record filed by a Mastercard issuing bank whenever a cardholder reports a fraudulent charge on their account. The file is sent to Mastercard and the merchant’s bank.

The TC40 and SafeFiles contain details about the disputed transaction, including: the card number, merchant information, and the reason the cardholder believes the charge is fraudulent.

### How to View Your Fraudulent Transactions

1. Sign in as described in [Signing In to the Client Portal](https://docs.rapyd.net/en/signing-in-to-the-client-portal.md "Signing In to the Client Portal") and navigate to **Collect** > **Payments**.

   The **Payments** page appears.

   ![fraud-transactions-flow-1.png](image/img-db7fb45aa04ea074872616e63f596754.png)
2. You can filter for fraudulent transactions in the payments table.
3. Select the **Filter** icon. A drop-down will appear.

   ![fraud-transactions-flow-2.png](image/img-5c9c55791c6aca4db0fc2b0a2755a812.png)
4. Select **Network fraud indicator** as the value for the **Field** drop-down.

   ![fraud-transactions-flow-3.png](image/img-785fe6e3299fca10425226239363a16a.png)
5. Select **Is** for the value of the **Condition** drop down.

   ![fraud-transactions-flow-4.png](image/img-4101de555d7733e3848aa1798701b410.png)
6. Check the box for the **Yes** value in the **Value** drop down.

   ![fraud-transactions-flow-5.png](image/img-669d50e11bdc3d8b796e773b66cebe38.png)
7. (Optional) Click **Save filter set** to save this filter for later.
8. Click **Apply**.
9. Your filtered payments appear on the table.
10. Another way to view your fraudulent transactions is to add columns to the payments table.
11. Click the **Customize columns** icon. A drop-down will appear.

    ![fraud-transactions-flow-6.png](image/img-a08dd20578855b167e50c4ca1af53c3e.png)
12. Check the box for the following columns:

    - Network fraud indicator
    - Fraud type
13. Click **Apply**.

### How to Download a Fraud Report

You can download a report of payments collected in a defined time period. The report is in CSV format.

This procedure requires **Owner**, **Administrator**, or **Editor** privileges.

1. Tap the **Export** icon on the top right corner of the page.

   The **Export data** dialog box appears.

   ![fraud-transactions-flow-7.png](image/img-81d57324eedcf0e4fefeaf8fd1e07121.png)
2. Select a day or range of dates.
3. Select one of the following:

   - **All Columns** - Exports all of the data columns.
   - **Visible Columns** - Exports only the data columns that are currently displayed.
4. Tap **Export**.

   - If 1-99 records were displayed when you opened the **Export data** dialog box:

     - The file is downloaded immediately to the **Downloads** folder on your local computer.
   - If 100 or more records were displayed when you opened the **Export data** dialog box:

     - A pop-up message confirms that your report is being processed. When your report is ready, Rapyd sends you a notification by email.

       - In the email message, tap **Get File**. The file is downloaded to the  **Downloads** folder on your local computer.

### Report Format

Line 1 contains a list of headers. Each header is a column heading in the **Payments** page. For a description of the headers, see the table below.

All subsequent lines contain the collection transactions, one payment record per line.

### Description of Fields

The following table describes the fields in the **Payments** table.

| Field | Description |
| --- | --- |
| Network fraud indicator | Indicates if the payment has been reported as fraudulent by the Visa TC40 and Mastercard SafeFiles reports.  Possible values:  - Yes - No |
| Fraud Type | A text string that describes the type of fraud for the payment. |
| Fraud reported date | The date and time the payment was reported as fraudulent. |
| Category | Category of payment method type used for the transaction:  - **bank_redirect** - **bank_transfer** - **cash** - **card** - **ewallet** |
| Country | The country of the transaction. |
| Created At | Date and time of creation of the payment. |
| Currency | Three-letter ISO 4217 code for the currency used in the **Amount** field. |
| Customer ID | ID of the customer who paid the money. String starting with **customer_**. |
| Expiration Date | End of the time allowed for customer to complete this payment.  Relevant to cash, bank redirect and bank transfer. |
| Merchant Reference ID | Identifier for the transaction. Defined by the merchant. |
| 3DS authenticated | The 3DS authentication status for the payment. For card payments only. |
| Failure code | The provided reason why the payment failed. For card payments only. |
| Metadata | A JSON object defined by the Rapyd partner. |
| Paid Amount | The amount received by the recipient after the payment is completed, in units of the currency defined in  **Currency** . |
| Paid At | Date and time that the payment was completed. |
| Payment ID | The payment ID, a string starting with **payment_** . |
| Payment Method | The name of the specific payment method type. For example: **us_debit_mastercard_card**. |
| Refunded | Indicates whether there was a refund against this payment. **True** or  **False** . |
| Refunded Amount | The total amount refunded against this payment, in units of the currency defined in **Currency**. |
| Requested Amount | The requested amount, in units defined by  **Currency**. Corresponds to the  **original_amount** field in the Payments API. |
| Statement Descriptor | A text description suitable for the customer's statement. |
| Status | Indicates the status of the payment. One of the following:  - **Active** - Active and awaiting completion. - **Canceled** - The payment was canceled. - **Closed** - The transaction is complete. - **Error** - Error. An attempt was made to complete the payment, but it failed. - **EXP** - The payment has expired. |