---
title: "Downloading a Mass Payout Report"
source_url: https://docs.rapyd.net/en/downloading-a-mass-payout-report.html
lang: en
---

# Downloading a Mass Payout Report

You can download reports of your mass payout operations.

Your mass payout operation might take between 2-24 hours. When your payout report is ready to download from the Client Portal, Rapyd sends you a notification by email.

You must have **Owner** or **Administrator** privileges to download a mass payout report.

## How to Download a Mass Payout Report

1. Sign in as described in [Accessing the Client Portal](https://docs.rapyd.net/en/accessing-the-client-portal.md "Accessing the Client Portal") and navigate to **Disburse** > **Mass Payouts**.

   The **Mass Payout** page appears.

   ![64808c1ba2908.png](image/img-4141708f27a9a8580c337bc72e67caef.png)
2. Click the **Download report** icon in the the row that contains the report you want.

   ![64808c1d9057d.png](image/img-9e4ff5283dd4b47f1ccaa9d2f60d58b8.png)

   **Note**: You can also click the row to get to the Mass Payout Details with options to download **Reports** or **Failed Transactions** .

   ![64808c1f5128c.png](image/img-76aa1f9d1669865a028555b646ab2833.png)

   The **Client Portal** downloads the report file to your computer. The report is in CSV format.

   For each payout request, the report shows the data that you uploaded and the following additional information:

   - **payout_id** - Identifier of the payout. String starting with  **payout_**.
   - **status** - Indicates the status of the payout request. One of the following:

     - **Success** - A payout was created successfully.
     - **Error** - The attempt to create a payout failed. The associated error code appears in the report.
   - **created_at** - The time that the payout was created.
   - **error_code** - The code for the error when the status of the payout request is **Error** .
   - **payout_code** - The code used for the payout. This code can be used to track the receipt of the payout funds by the beneficiary.