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Get All Case Communication Threads

Retrieves a list of all communication threads.

    • direction

    • The direction of the list of threads.

    • limit

    • Limits the number of communication threads that are returned.

    • order_by

    • Order the list of communication threads via a response parameter such as updated_at.

An array of thread objects where each object includes the following:

  • /v1/threads

  • Get All Case Communication Threads

  • curl -X get 
    'https://api.rapyd.net/v1/threads' \
    -H 'access_key: your-access-key-here' \
    -H 'Content-Type: application/json' \
    -H 'salt: your-random-string-here' \
    -H 'signature: your-calculated-signature-here' \
    -H 'timestamp: your-unix-timestamp-here'
    
  • {
        "status": {
            "error_code": "",
            "status": "SUCCESS",
            "message": "",
            "response_code": "",
            "operation_id": "b2b93274-a33e-46ad-aa2d-8b74304da6c3"
        },
        "data": [
            {
                "thread_token": "comm_553463e57840650333b1079c212a0a07",
                "case_number": "287440",
                "case_type": "CASE",
                "status": "open",
                "subject": "Request For Information (RFI)",
                "created_at": 1752487137,
                "updated_at": 1752487137,
                "rapyd_merchant_id": "446dedcf-62c2-43h0-805c-3e7ty9a84619",
                "legacy_merchant_id": "1205259"
            },
            {
                "thread_token": "comm_5eda2b2651d2a9bda22845aff027ca53",
                "case_number": "276604",
                "case_type": "CASE",
                "status": "open",
                "subject": "Transaction",
                "created_at": 1752150792,
                "updated_at": 1752491455,
                "rapyd_merchant_id": "446dedcf-62c2-43h0-805c-3e7ty9a823l6",
                "legacy_merchant_id": "1206789"		
            }
        ]
    }