--- title: "Issuing Dispute Updated Webhook" source_url: https://docs.rapyd.net/en/issuing-dispute-updated-webhook.html lang: en --- # Issuing Dispute Updated Webhook The **ISSUING_DISPUTE_UPDATED** webhook is sent when the status of a dispute changes on a card issued through Rapyd. > **Note:** > > The endpoint for webhooks is unique for each client. To set up a webhook endpoint, see [Defining a Webhook Endpoint](https://docs.rapyd.net/en/defining-a-webhook-endpoint.md "Defining a Webhook Endpoint"). ### Parameters ### Webhook Header Parameters - - Content-Type - Indicates that the data appears in JSON format. Set to **application/json**. - - salt - Random string. - - signature - Signature calculated for each webhook individually. See [Webhook Authentication](https://docs.rapyd.net/en/webhook-authentication.md "Webhook Authentication"). - - timestamp - Timestamp for the webhook, in [Unix time](https://docs.rapyd.net/en/glossary.md#UUID-945d98cf-adae-e1cf-2606-c7fae8b4a7e1_unix_time "Unix time") (seconds). ### Webhook Root Parameters - - created_at - Time that the webhook was created, in [Unix time](https://docs.rapyd.net/en/glossary.md#UUID-945d98cf-adae-e1cf-2606-c7fae8b4a7e1_unix_time "Unix time"). > **Note:** > > Inside the `data` object, some webhooks have another `created_at` field that refers to a different event. - - data - Contains the actual data of the webhook. For details, see below. - - extended_timestamp - Time in milliseconds that the webhook was created, in [Unix time](https://docs.rapyd.net/en/glossary.md#UUID-945d98cf-adae-e1cf-2606-c7fae8b4a7e1_unix_time "Unix time"). - - id - ID of the webhook. String starting with **wh_**. - - status - Status of the webhook. One of the following: - **NEW** - **CLO** - Closed. - **ERR** - Error. - **RET** - Re-sent. > **Note:** > > Inside the `data` object, some webhooks have another `status` field that refers to a different event. - - trigger_operation_id - ID of the operation that triggered the webhook. UUID. - - type - Name of the webhook type. > **Note:** > > The name in the Client Portal is different. ### Webhook Data Parameters - - token - ID of the dispute. String starting with **dispute_**. - - amount - Amount that Rapyd deducted from the merchant due to the dispute. - - arn - Acquirer Reference Number (ARN). A unique identifier assigned to the transaction as it moves through the card network. Returns `null` when not available. - - central_processing_date - The date the transaction was processed by the card network. - - created_at - Time of creation of the dispute, in [Unix time](https://docs.rapyd.net/en/glossary.md#UUID-945d98cf-adae-e1cf-2606-c7fae8b4a7e1_unix_time "Unix time"). - - currency - Three-letter ISO 4217 code for the currency used in the `amount` field. - - dispute_category - The category of dispute that was provided by the card network. - - dispute_reason_description - A short description of the reason for the dispute. - - due_date - The latest date for the dispute to be contested, in [Unix time](https://docs.rapyd.net/en/glossary.md#UUID-945d98cf-adae-e1cf-2606-c7fae8b4a7e1_unix_time "Unix time"). - - evidence - Reserved. - - evidence_reason_code - Reserved. - - ewallet_id - ID of the wallet that the money is paid into. String starting with **ewallet_**. Relevant when the request includes a single wallet. - - id - Reserved. - - original_dispute_amount - Amount of the dispute, as reported to Rapyd. For issuing disputes, this value is mapped to the same value as `amount`. - - original_dispute_currency - Currency of the disputed payment. Three-letter ISO 4217 code. For issuing disputes, this value is mapped to the same value as `currency`. - - original_transaction_amount - Amount of the original payment. - - original_transaction_currency - Currency of the `original_transaction_amount`. Three-letter ISO 4217 code. - - original_transaction_id - ID of the card authorization that the dispute is charged against. String starting with **cardauth_**. - - rate - FX rate. Relevant to FX payments. - - status - Indicates the status of the dispute operation. One of the following values: - **ACT** (Active) - The dispute was initiated and is awaiting action by the merchant. - **RVW** (Review) - Rapyd is reviewing the merchant's evidence contesting the dispute. - **PRA** (Pre-Arbitration) - The card issuer challenged a previously contested dispute. The dispute is being reviewed. - **ARB** (Arbitration) - The merchant rejected a pre-arbitration outcome. Rapyd is awaiting a ruling by an arbitration committee of the card schemes. - **LOS** (Loss) - The merchant lost the dispute. Funds were deducted from the merchant wallet. - **WIN** (Win) - The merchant won the dispute. Funds were credited to the merchant wallet. - **REV** (Reverse) - The card issuer reversed the dispute. Funds were credited to the merchant wallet. Final status. - - updated_at - Time that the dispute was last updated, in [Unix time](https://docs.rapyd.net/en/glossary.md#UUID-945d98cf-adae-e1cf-2606-c7fae8b4a7e1_unix_time "Unix time"). - ISSUING_DISPUTE_UPDATED Webhook - ```json { "id": "wh_6c28f89408ea91d710ee8954ddac31fb", "data": { "id": "5ea10461-9eaa-4134-8d97-8d6ad0301954", "arn": null, "rate": 1, "token": "dispute_ed8e5cde9f5843a0009eb38336f1873c", "amount": 15, "status": "ACT", "currency": "USD", "due_date": 1694917992, "evidence": null, "created_at": 1691461992, "ewallet_id": "ewallet_d8c1d858c3a7d5dfab1cf4a422555fcc", "updated_at": 1691461992, "dispute_category": "Authorization", "evidence_reason_code": null, "central_processing_date": null, "original_dispute_amount": 15, "original_transaction_id": "cardauth_a509d6808e1a961da1da0053cfd6d21a", "original_dispute_currency": "USD", "dispute_reason_description": "", "original_transaction_amount": 20, "original_transaction_currency": "USD" }, "type": "ISSUING_DISPUTE_UPDATED", "status": "NEW", "created_at": 1691461992, "extended_timestamp": 1691461992394, "trigger_operation_id": "d092d957-c3cb-4071-bc72-0d1626ba0323" } ```