---
title: "Listing Refunds"
source_url: https://docs.rapyd.net/en/listing-refunds.html
lang: en
---

# Listing Refunds

You can view a list of all refunds.

You can view a list of all refund transactions.

### How to View Refunds

1. Sign in as described in [Accessing the Client Portal](https://docs.rapyd.net/en/accessing-the-client-portal.md "Accessing the Client Portal") and navigate to **Collect** >  **Payments** > **Refunds**.

   The **Refunds** page appears.

   ![64808a50deeec.png](image/img-35d8bbfc5d8cdaded946f5d4b4e305d7.png)
2. Modify the display by doing the following:

   - To add or remove columns, tap the **Choose Columns** icon at the top right. The icon has three vertical bars. On the **Choose Columns** panel, select the columns you want to appear on screen and tap **Apply**.
   - To change the column order, grab a column header and drag it to a new position.
   - To sort the list, hover over a column header. If the cursor turns into a pointing finger, tap the header. An arrow indicates the sort direction. To change the direction, tap the header again.
3. Other things you can do:

   - To filter the list, tap the  **Search** field at the top. Suggested filters appear. Select a filter and type a value, or type a free text string. Then tap the magnifying glass icon.
   - To clear a filter, delete the text in the **Search** field and tap the magnifying glass icon.
   - To apply an advanced filter, tap the Filter icon at the top right. In the **Filter** window, select a field and a condition, and enter a value. To define an additional filter, tap **+ Add Filter** and fill in the field, condition, and value. Then tap **Apply**.
   - To clear an advanced filter, close the filter description.
   - To clear all advanced filters, tap **Clear All**.
   - To view additional columns, move the horizontal scroll bar at the bottom of the page.
   - To scroll through the lines of the table, move the vertical scroll bar at the right side of the page.

### Description of Fields

The following table describes the fields in the  **Refunds** page:

| Field | Description |
| --- | --- |
| Amount | Amount of the refund, in units of the currency defined in **Currency**. |
| Created at | Date and time that the refund was created. |
| Currency | Currency of the payment and the refund. |
| Payment Created At | Date and time that the original payment was created. |
| Payment ID | ID of the payment that was refunded. |
| Payment Method | Payment method for the payment and the refund. |
| Refund ID | ID of the refund. |
| Status | Indicates the status of the refund. One of the following:  - **Completed** - The refund is complete. - **Rejected** - The refund was not made because of an internal error. - **Pending** - The refund is not yet complete. For example, the refund might still require a customer action, such as withdrawing the refund in cash. |