--- title: "Product Changelog" source_url: https://docs.rapyd.net/en/product-changelog.html lang: en --- # Product Changelog View new features, updates to Rapyd's products, and important changes to the Rapyd platforms. #### August 2026 ## Partner Portal - `Added` the [Viewing Merchant Settlements](https://docs.rapyd.net/en/viewing_merchant_settlements.md "Viewing Merchant Settlements") page. - `Added` the [Viewing Merchant Transactions](https://docs.rapyd.net/en/viewing_merchant_transactions.md "Viewing Merchant Transactions") page. #### July 2026 ## Client Portal - `Added` the [Viewing Your Settlements](https://docs.rapyd.net/en/viewing-your-settlements.md "Viewing Your Settlements") page. #### June 2026 ## Partner Portal - `Added` Columns to the [Partner Commission Report](https://docs.rapyd.net/en/partner-commission-report.md "Partner Commission Report"). #### April 2026 ## Collect - `Added` Address verification [checks](https://docs.rapyd.net/en/card-payments.md "Card Payments") that can be performed when creating a payment using the Rapyd API. ## Client Portal - `Added` The ability to make a mass payout using [stablecoins](https://docs.rapyd.net/en/downloading-a-crypto-mass-payout-file.md "Downloading a Crypto Mass Payout File"). - `Changed` The flow for creating a [mass payout](https://docs.rapyd.net/en/downloading-a-sample-mass-payout-file.md "Downloading a Sample Mass Payout File") using fiat currency. - `Changed` The requirements to require KYB approval before activating digital wallet payment method types for [Google Pay](https://docs.rapyd.net/en/activating-google-pay.md "Activating Google Pay") and [Apple Pay](https://docs.rapyd.net/en/activating-apple-pay.md "Activating Apple Pay"). - `Added` SSO (Single Sign-On) [login](https://docs.rapyd.net/en/signing-in-to-the-client-portal.md "Signing In to the Client Portal") for the Client Portal. - `Added` The ability to [upload](https://docs.rapyd.net/en/submitting-a-support-ticket.md "Submitting a Support Ticket") CSV files for support tickets. - `Changed` The [supported browsers](https://docs.rapyd.net/en/activating-apple-pay.md "Activating Apple Pay") for Apple Pay to include Chrome, Firefox, and Edge internet browsers. ## Partner Portal - `Added` SSO (Single Sign-On) [login](https://docs.rapyd.net/en/signing-in-to-the-partner-portal.md "Signing In To the Partner Portal") for the Partner Portal. - `Added` A new feature where a partner can add a [bank account](https://docs.rapyd.net/en/adding-a-merchant-bank-account.md "Adding a Merchant Bank Account") on behalf of their merchant before KYB approval. #### March 2026 ## Collect - `Added` A new feature to collect payments using [stablecoins](https://docs.rapyd.net/en/stablecoin-payments.md "Stablecoin Payments"). - `Fixed` How [reauthorizations](https://docs.rapyd.net/en/card-payments-and-merchant-initiated-transactions.md "Card Payments and Merchant Initiated Transactions") are finalized for Merchant Initiated Transactions. ## Partner Portal - `Added` The [Merchant Category Code](https://docs.rapyd.net/en/viewing-your-merchants.md "Viewing Your Merchants") (MCC) to merchant profiles. The MCC describes the industry classification and risk level of the merchant. #### February 2026 ## Collect - `Added` The ability to pair a [payment device](https://docs.rapyd.net/en/pairing-a-payment-device.md "Pairing a Payment Device") via the Rapyd API. - `Added` Merchant initiated [transactions](https://docs.rapyd.net/en/card-payments-and-merchant-initiated-transactions.md "Card Payments and Merchant Initiated Transactions") for card payments. - `Added` The ability to perform an [Account Name Inquiry](https://docs.rapyd.net/en/card-on-file.md "Card on File") (ANI) for a card on file. ## Partner Portal - `Changed` The UI flow for [building](https://docs.rapyd.net/en/creating-an-offering.md "Creating an Offering") an offering in the Partner Portal. - `Changed` The table for [displaying](https://docs.rapyd.net/en/listing-your-offerings.md "Listing Your Offerings") offerings. - `Changed` How you can view your [offering](https://docs.rapyd.net/en/viewing-offering-details.md "Viewing Offering Details") details. - `Added` The ability to [edit](https://docs.rapyd.net/en/edit-an-offering.md "Edit an Offering") an offering. - `Added` The ability to [duplicate](https://docs.rapyd.net/en/duplicate-an-offering.md "Duplicate an Offering") an offering. - `Added` The ability to [delete](https://docs.rapyd.net/en/deleting-an-offering.md "Deleting an Offering") an offering. - `Added` A list of offering [key terms](https://docs.rapyd.net/en/offering-key-terms.md "Offering Key Terms") and a list of [countries](https://docs.rapyd.net/en/list-of-countries-by-region.md "List of Countries by Region") by region. #### January 2026 ## Collect - `Changed` Updated the refund [statuses](https://docs.rapyd.net/en/refunds-369210.md "Refunds") for merchants in Israel. - `Added` Adjustable [authorizations](https://docs.rapyd.net/en/card-payments.md "Card Payments") have been added for card payments. ## Client Portal - `Added` Created a search bar for [refunds](https://docs.rapyd.net/en/viewing-refund-details.md "Viewing Refund Details") in the Client Portal. #### December 2025 ## Product - `Changed` Updated the [supported currencies](https://docs.rapyd.net/en/supported-currencies.md "Supported Currencies") that Rapyd offers for payments, payouts, and virtual accounts. ## Rapyd Verify - `Changed` Updated information about adding [shareholder](https://docs.rapyd.net/en/activating-your-account--kyb-.md "Activating Your Account (KYB)") information, board member information, and letters of authorization for the merchant KYB applications in LATAM countries. #### November 2025 ## Client Portal - `Added` Merchants are [notified](https://docs.rapyd.net/en/viewing-notifications.md "Viewing Notifications") if a payment device has connected to their account via Client Portal. #### October 2025 ## Partners - `Added` The ability to see if a support [ticket](https://docs.rapyd.net/en/view-compliance-tickets.md "View Compliance Tickets") is for a merchant or a partner in the Partner Portal. ## Rapyd Verify - `Added` The ability to add [shareholder](https://docs.rapyd.net/en/activating-your-account--kyb-.md "Activating Your Account (KYB)") and board member information to the KYB applications for merchants in LATAM countries. - `Added` The ability to [upload](https://docs.rapyd.net/en/activating-your-account--kyb-.md "Activating Your Account (KYB)") a Letter of Authorization to the KYB application for merchants in LATAM countries. ## Client Portal - `Added` A new field called `Payment Channel` to indicate if a [payment](https://docs.rapyd.net/en/listing-payments.md "Listing Payments") was made in person via a payment device, or an online payment. #### September 2025 ## Partners - `Added` The ability for Partners to view [compliance tickets](https://docs.rapyd.net/en/view-compliance-tickets.md "View Compliance Tickets") in the Partner Portal. - `Added` The [Partner Commission Report](https://docs.rapyd.net/en/partner-commission-report.md "Partner Commission Report"), where partners can view their earnings for each active merchant. ## Collect - `Changed` The ability to create a [digital wallet button](https://docs.rapyd.net/en/checkout-toolkit-integration.md "Checkout Toolkit Integration") has been added to the Checkout Toolkit. ## Client Portal - `Added` Merchants can create a [crypto payout](https://docs.rapyd.net/en/creating-a-crypto-payout.md "Creating a Crypto Payout") in the Client Portal. - `Added` Merchants can [add](https://docs.rapyd.net/en/adding-a-crypto-account.md "Adding a Crypto Account") a crypto account in the Client Portal. - `Added` Merchants can [edit](https://docs.rapyd.net/en/editing-a-crypto-account.md "Editing a Crypto Account") a crypto account in the Client Portal. - `Added` The ability to see the [details](https://docs.rapyd.net/en/viewing-crypto-payout-details.md "Viewing Crypto Payout Details") of a crypto payout. ## Reconciliation - `Changed` The [Merchant Reconciliation Report](https://docs.rapyd.net/en/merchant-reconciliation-report.md "Merchant Reconciliation Report") was updated to include a new field called `billing date`. #### The partner settlement currency. ## Three-letter ISO 4217 code - Merchant Rapyd Entity - The merchant's Rapyd entity. - string - `Added` Viewing [merchants](https://docs.rapyd.net/en/viewing-merchants.md "Viewing Merchants") and their [settlements](https://docs.rapyd.net/en/viewing-your-merchant-settlements.md "Viewing Your Merchant Settlements") in the Partner Portal. - `Added` Referral Partners can now create merchant profiles by [submitting](https://docs.rapyd.net/en/submitting-a-merchant.md "Submitting a Merchant") their merchant’s information. - `Added` A new field called `Payment channel` when creating a pricelist template. - `Added` The process of a merchant [completing](https://docs.rapyd.net/en/completing-the-kyb-form.md "Completing the KYB Form") the KYB form in the Partner Portal is documented. The partner can complete the KYB form on behalf of their merchant. - `Added` Merchants joining the Client Portal via a Referral Partner can now [accept](https://docs.rapyd.net/en/merchant-terms-and-conditions.md "Merchant Terms and Conditions") the Terms and Conditions of their agreement with Rapyd before accessing their account. ## Disburse - `Changed` USDT added as a supported currency for [stablecoin payouts](https://docs.rapyd.net/en/stablecoin-payout.md "Stablecoin Payout"). ## Client Portal - `Changed` USDT added a supported currency when [saving](https://docs.rapyd.net/en/save-beneficiary-details.md "Save Beneficiary Details") beneficiary details. - `Changed` The settlement day to go into effect 5 days after the initial request when [modifying](https://docs.rapyd.net/en/modifying-bank-account-details.md "Modifying Bank Account Details") bank account details. - `Changed` A bank statement is required for verification when [adding](https://docs.rapyd.net/en/adding-a-bank-account.md "Adding a Bank Account") a bank account in Client Portal. - `Added` Merchants can view transactions in the Client Portal that have been [pre-disputed](https://docs.rapyd.net/en/viewing-pre-disputes.md "Viewing Pre-Disputes"). - `Added` Merchants can enable [dispute notifications](https://docs.rapyd.net/en/enabling-dispute-notifications.md "Enabling Dispute Notifications") in the Client Portal so they can be notified when they receive a dispute. - `Added` Merchants can [view](https://docs.rapyd.net/en/viewing-the-transaction-arn.md "Viewing the Transaction ARN") the transaction Acquiring Reference Number (ARN) for a dispute in the Client Portal. #### July 2025 ## Partners - `Added` The ability to create an [offering](https://docs.rapyd.net/en/creating-an-offering.md "Creating an Offering") in the Partner Portal. - `Changed` The design for the [merchants](https://docs.rapyd.net/en/viewing-your-merchants.md "Viewing Your Merchants") page, allowing you to sort your merchants by KYB status. - `Added` KYB [notifications](https://docs.rapyd.net/en/enable-kyb-notifications.md "Enable KYB Notifications") can now be enabled in the Partner Portal. ## Reconciliation - `Changed` Version 1.9 of the [Merchant Reconciliation Report](https://docs.rapyd.net/en/merchant-reconciliation-report.md "Merchant Reconciliation Report") has been released. ## Client Portal - `Changed` The [Rapyd Dashboard app](https://docs.rapyd.net/en/using-rapyd-dashboard.md "Using Rapyd Dashboard") has been updated to include new features like connecting a payment device to your account. #### June 2025 ## Partners - `Added` The [Signup Links](https://docs.rapyd.net/en/signup-links.md "Signup Links") section of the Partner Portal guide. - `Added` The ability to add a [merchant](https://docs.rapyd.net/en/adding-a-merchant.md "Adding a Merchant") to your Partner Portal account. ## Disburse - `Added` A new [payout method type](https://docs.rapyd.net/en/stablecoin-payout.md "Stablecoin Payout") with USDC as the payout currency. ## Rapyd Wallet - `Added` The ability to [connect](https://docs.rapyd.net/en/connecting-a-payment-device.md "Connecting a Payment Device") a payment device to your Rapyd Wallet. ## Client Portal - `Added` The ability to [add](https://docs.rapyd.net/en/adding-a-payment-device-to-your-account.md "Adding a Payment Device to Your Account") a payment device to your account. - `Added` The [Communication Center](https://docs.rapyd.net/en/viewing-a-compliance-ticket.md "Viewing a Compliance Ticket"), a space in the Client Portal to communicate with the Rapyd Compliance team. #### May 2025 ## Partners - `Added` The [Partner Portal Guide](https://docs.rapyd.net/en/partner-portal-guide.html) was added as a new publication. Important sections include [Get Started](https://docs.rapyd.net/en/get-started-594548.html), [Merchants](https://docs.rapyd.net/en/merchants.html), and [Pricing](https://docs.rapyd.net/en/pricing.html). - `Added` The [Partner Product Guide](https://docs.rapyd.net/en/partner-product-guide.html) was added as a new publication. - `Added` The ability to [create](https://docs.rapyd.net/en/creating-a-wallet-606308.md "Creating a Wallet") Rapyd Wallets for PayFacs and their merchants. - `Added` The ability for PayFacs to create [card payments](https://docs.rapyd.net/en/creating-a-card-payment.md "Creating a Card Payment") and settle their merchant’s funds. ## Collect - `Fixed` JavaScript code sample updated for the [Save Card Details Toolkit](https://docs.rapyd.net/en/hosted-save-card-details-page.md "Hosted Save Card Details Page") . ## Disburse - `Added` USDC included as a value for the `payout_currency` field for the [Hosted Beneficiary Details](https://docs.rapyd.net/en/hosted-beneficiary-details-page.md "Hosted Beneficiary Details Page") page. ## Client Portal - `Added` USDC included as a [value](https://docs.rapyd.net/en/save-beneficiary-details.md "Save Beneficiary Details") for the `payout_currency` field ## Reconciliation - `Changed` The [Merchant Settlement Report](https://docs.rapyd.net/en/merchant-settlement-report.md "Merchant Settlement Report") was updated to include information about releasing positive and negative settlements. #### April 2025 ## Hosted Pages - `Added` Swedish, Czech, Latvian, Maltese, and Norwegian were added as new [supported languages](https://docs.rapyd.net/en/checkout-toolkit-integration.md "Checkout Toolkit Integration") for the Hosted Checkout Page Toolkit. #### March 2025 ## Client Portal - `Added` User [documentation](https://docs.rapyd.net/en/using-rapyd-dashboard.md "Using Rapyd Dashboard") for the Rapyd Dashboard App. ## Disburse - `Changed` Required [fields](https://docs.rapyd.net/en/swift-payout.md "SWIFT Payout") for Singapore (SG) were updated for the SWIFT Payout Method Type. - `Changed` A payout [status](https://docs.rapyd.net/en/listing-payouts.md "Listing Payouts") was changed to `return`. #### February 2025 ## Client Portal - `Added` The ability to [challenge](https://docs.rapyd.net/en/challenging-a-dispute.md "Challenging a Dispute") a dispute in the Client Portal is now documented. #### January 2025 ## Disburse - `Changed` The Card Eligibility for Card Payouts [feature](https://docs.rapyd.net/en/card-eligibility-for-card-payouts.md "Card Eligibility for Card Payouts") was expanded to include Mastercard. ## Client Portal - `Fixed` The User Experience for [viewing](https://docs.rapyd.net/en/viewing-your-account-transactions.md "Viewing Your Account Transactions") individual account transactions in the Client Portal was updated. #### December 2024 ## Hosted Pages - `Added` Hebrew was added as a new [supported language](https://docs.rapyd.net/en/checkout-toolkit-integration.md "Checkout Toolkit Integration") for the Hosted Checkout Page Toolkit. ## Virtual Accounts - `Changed` Closing a Virtual Account now requires the [settlement](https://docs.rapyd.net/en/deleting-a-virtual-account.md "Deleting a Virtual Account") of pending wallet transactions before account closure. ## Client Portal - `Fixed` The documentation for [viewing](https://docs.rapyd.net/en/viewing-bank-accounts.md "Viewing Bank Accounts"), [adding](https://docs.rapyd.net/en/adding-a-bank-account.md "Adding a Bank Account"), [editing](https://docs.rapyd.net/en/modifying-bank-account-details.md "Modifying Bank Account Details"), or [deleting](https://docs.rapyd.net/en/deleting-a-bank-account.md "Deleting a Bank Account") a bank account has been updated. #### November 2024 ## Collect - `Added` New required fields were added to the [Disputes](https://docs.rapyd.net/en/listing-disputes.md "Listing Disputes") table in Client Portal. - `Added` New [fields](https://docs.rapyd.net/en/downloading-a-fraudulent-transactions-report.md "Downloading a Fraudulent Transactions Report") about fraud were added to the Fraudulent Transactions Report. ## Partners - `Added` A Rapyd Partner can request access to specific Client Portal features, including: Payment Links, Hosted Checkout, and Plugins. If you are interested in becoming a Partner with Rapyd, visit our [Partners](https://www.rapyd.net/company/partners/) page for more information. #### October 2024 ## Disburse - `Added` A Bank-level [Payout Method Type](https://docs.rapyd.net/en/bank-payout-united-states.md "Bank Payout United States") (POMT) with the United States as the payout country. - `Added` A new feature, where an [extended beneficiary](https://docs.rapyd.net/en/hosted-beneficiary-details-page.md "Hosted Beneficiary Details Page") can be created for a payout using the Hosted Beneficiary Details Page. Set the `beneficiary_extended_fields` to `true` to gather information about the extended beneficiary. #### September 2024 ## Hosted Pages - `Added` Danish was added as a new [supported language](https://docs.rapyd.net/en/checkout-toolkit-integration.md "Checkout Toolkit Integration") for the Hosted Checkout Page Toolkit. ## Partners - `Added` A Partner Portal Guide for PayFacs partnered with Rapyd. If you are interested in becoming a Partner with Rapyd, visit our [Partners](https://www.rapyd.net/company/partners/) page for more information. #### August 2024 ## Collect - `Fixed` The User Interface for [creating disputes](https://docs.rapyd.net/en/creating-a-dispute.md "Creating a Dispute") in the Client Portal has been updated, providing a smoother experience. ## Disburse - `Changed` The name of the `card_token` field was changed to `card_id`, shown in [Card Eligibility for Card Payouts](https://docs.rapyd.net/en/card-eligibility-for-card-payouts.md "Card Eligibility for Card Payouts"). ## Partners - `Added` A new feature to review a submitted merchant application in the Partner Portal. Partners have added flexibility to review and correct information before submitting their application. #### July 2024 ## Collect - `Added` The `required_customer_fields` [array](https://docs.rapyd.net/en/hosted-checkout-page-integration.md "Hosted Checkout Page Integration") was added to the Hosted Checkout Page Integration to provide the ability to gather more customer information on the hosted page. ## Disburse - `Added` A new feature to create an [extended beneficiary](https://docs.rapyd.net/en/local-bank-payout.md "Local Bank Payout") was added. Merchants can create an extended beneficiary to gather additional information about the beneficiary. - `Added` The Card Eligibility for Card Payout [feature](https://docs.rapyd.net/en/card-eligibility-for-card-payouts.md "Card Eligibility for Card Payouts") was added. Merchants can use the Disburse API to determine if a beneficiary’s card is eligible for a card payout. - `Added` A Bank-level [Payout Method Type](https://docs.rapyd.net/en/bank-payout-bulgaria.md "Bank Payout Bulgaria") (POMT) with Bulgaria as the payout country. - `Added` A Bank-level [Payout Method Type](https://docs.rapyd.net/en/bank-payout-united-arab-emirates.md "Bank Payout United Arab Emirates") (POMT) with the UAE as the payout country. - `Added` A Bank-level [Payout Method Type](https://docs.rapyd.net/en/bank-payout-poland.md "Bank Payout Poland") (POMT) with Poland as the payout country. - `Added` A Bank-level [Payout Method Type](https://docs.rapyd.net/en/bank-payout-czech-republic.md "Bank Payout Czech Republic") (POMT) with the Czech Republic as the payout country. - `Added` A Bank-level [Payout Method Type](https://docs.rapyd.net/en/bank-payout-hungary.md "Bank Payout Hungary") (POMT) with Hungary as the payout country. - `Added` A Bank-level [Payout Method Type](https://docs.rapyd.net/en/bank-payout-romania.md "Bank Payout Romania") (POMT) with Romania as the payout country. - `Added` A Bank-level [Payout Method Type](https://docs.rapyd.net/en/bank-payout-denmark.md "Bank Payout Denmark") (POMT) with Denmark as the payout country. - `Added` A Bank-level [Payout Method Type](https://docs.rapyd.net/en/bank-payout-sweden.md "Bank Payout Sweden") (POMT) with Sweden as the payout country. - `Added` A Bank-level [Payout Method Type](https://docs.rapyd.net/en/bank-payout-norway.md "Bank Payout Norway") (POMT) with Norway as the payout country. ## Reconciliation - `Added` New [fields](https://docs.rapyd.net/en/merchant-reconciliation-report.md "Merchant Reconciliation Report") about settlements and settlement currencies were added to the Merchant Reconciliation Report version *1.8*. #### June 2024 ## Collect - `Added` The Save Card Details Toolkit was added to the documentation [here](https://docs.rapyd.net/en/hosted-save-card-details-page.md "Hosted Save Card Details Page"). - `Changed` The Hosted Checkout Page Toolkit was [updated](https://docs.rapyd.net/en/checkout-toolkit-integration.md "Checkout Toolkit Integration") to allow color configuration for text. ## Partners - `Added` User documentation for the Partner Portal was published. The Partner Portal Guide is available online for groups that have entered as a Partner with Rapyd. ## Client Portal - `Added` The `reason description` field was added to the Disputes [page](https://docs.rapyd.net/en/listing-disputes.md "Listing Disputes") in Client Portal. ## Accounts - `Fixed` The [documentation](https://docs.rapyd.net/en/activating-your-account--kyb-.md "Activating Your Account (KYB)") for Account Activation (KYB) has been updated. #### May 2024 ## Collect - `Added` Reusable [payment links](https://docs.rapyd.net/en/payment-links-445534.md "Payment Links") using the Rapyd API are now documented. ## Virtual Accounts - `Added` Delete unused [virtual accounts](https://docs.rapyd.net/en/deleting-a-virtual-account.md "Deleting a Virtual Account") through the Rapyd API. ## Payment Method Types - `Changed` The Pix payment method has been updated [here](https://docs.rapyd.net/en/pix.md "Pix"). ## Issuing - `Added` Digital Wallet [provisioning](https://docs.rapyd.net/en/digital-wallet-provisioning.md "Digital Wallet Provisioning") with Rapyd issued cards is now available. Use the Rapyd API to add issued cards to your digital wallet. ## Client Portal - `Changed` User Interface improved for the wallet details [page](https://docs.rapyd.net/en/viewing-details-of-a-wallet.md "Viewing Details of a Wallet"). - `Changed` The wallet details [panel](https://docs.rapyd.net/en/previewing-wallet-details.md "Previewing Wallet Details") has been updated. ## Reconciliation - `Changed` Version 1.4 of the Merchant Settlement [Report](https://docs.rapyd.net/en/merchant-settlement-report.md "Merchant Settlement Report") has been released. ## Support - `Added` The [phone lines](https://docs.rapyd.net/en/creating-a-customer-support-ticket.md "Creating a Customer Support Ticket") for customer support have been updated and added to the documentation. #### April 2024 ## Hosted Pages - `Removed` The `org_id` response parameter was removed from the hosted pages code examples, including the [Hosted Save Card Details](https://docs.rapyd.net/en/hosted-save-card-details-page.md "Hosted Save Card Details Page") page, the [Rapyd Checkout](https://docs.rapyd.net/en/save-card-details-with-rapyd-checkout.md "Save Card Details With Rapyd Checkout") page, and the [Hosted Subscription Checkout](https://docs.rapyd.net/en/hosted-subscription-checkout-page.md "Hosted Subscription Checkout Page") page. #### March 2024 ## Collect - `Added` New fields: `Network fraud indicator`, and `fraud type` that [describe](https://docs.rapyd.net/en/listing-payments.md "Listing Payments") fraudulent transactions. ## Hosted Pages - `Added` New parameters: `amount_off` and `percent_off`. [Coupons](https://docs.rapyd.net/en/hosted-checkout-page-integration.md "Hosted Checkout Page Integration") can be applied to individual items for the Hosted Checkout Page. ## Payment Method Types - `Fixed` The dynamic payments [table](https://docs.rapyd.net/en/payment-method-types.md "Payment Method Types") in the Product Guide now redirects to documented Payment Method Types. ## Issuing - `Added` The [authorization](https://docs.rapyd.net/en/authorizing-a-card-transaction-remotely.md "Authorizing a Card Transaction Remotely") for card transactions using unsupported currencies will be blocked. The merchant will be notified via webhook. - `Added` Change the card token [status](https://docs.rapyd.net/en/changing-the-card-token-status.md "Changing the Card Token Status") of provisioned cards. Card tokens can be activated, suspended, or deactivated. - `Changed` View the [transactions](https://docs.rapyd.net/en/viewing-listed-transactions-for-provisioned-cards.md "Viewing Listed Transactions for Provisioned Cards") for provisioned cards. Issued cards can be provisioned with Apple Pay or Google Pay. ## Client Portal - `Changed` User Interface changed for Client Portal account [login](https://dashboard.rapyd.net/login). - `Security` [Forgot password](https://dashboard.rapyd.net/forgot) flow for Client Portal accounts is improved. - `Changed` Client Portal Mobile Version - User Interface changed for [dispute details](https://docs.rapyd.net/en/view-dispute-details.md "View Dispute Details") page. #### February 2024 ## Collect - `Changed` Save Card Details with Rapyd Checkout [updated](https://docs.rapyd.net/en/save-card-details-with-rapyd-checkout.md "Save Card Details With Rapyd Checkout") with latest User Interface information. - `Added` Save card [details](https://docs.rapyd.net/en/hosted-save-card-details-page.md "Hosted Save Card Details Page") with the Hosted Save Card Details page. - `Added` Use a 3DS [redirect](https://docs.rapyd.net/en/checkout-toolkit-integration.md "Checkout Toolkit Integration") for the Rapyd Checkout Toolkit. - `Added` New External Network Tokenization [feature](https://docs.rapyd.net/en/external-network-tokenization.md "External Network Tokenization") added for card payments. Use external network tokens to complete a card payment. ## Disburse - `Added` A Bank-level [Payout Method Type](https://docs.rapyd.net/en/bank-payout-united-kingdom.md "Bank Payout United Kingdom") (POMT) added with the United Kingdom as the payout country. ## Reconciliation - `Added` The transaction [fees](https://docs.rapyd.net/en/merchant-reconciliation-report.md "Merchant Reconciliation Report") for Virtual Accounts and Wallets have been added to the Merchant Reconciliation Report Beta version 1.8. ## Client Portal - `Changed` User Interface [changed](https://docs.rapyd.net/en/submitting-a-support-ticket.md "Submitting a Support Ticket") for the Support Center in Client Portal. - `Added` View available [Payout Methods](https://docs.rapyd.net/en/viewing-payout-methods.md "Viewing Payout Methods") through Client Portal. - `Security` [Reset](https://docs.rapyd.net/en/managing-your-user-profile.md "Managing Your User Profile") a Client Portal Account password using WhatsApp. - `Changed` View Wallet [details](https://docs.rapyd.net/en/previewing-wallet-details.md "Previewing Wallet Details") in Client Portal. #### January 2024 ## Disburse - `Added` A Bank-level [Payout Method Type](https://docs.rapyd.net/en/rendimento.md "Rendimento") (POMT) with Brazil as the payout country. ## Plugins - `Security` [Rotate](https://docs.rapyd.net/en/rotating-your-plugin-keys.md "Rotating Your Plugin Keys") your plugin keys using Client Portal. ## Client Portal - `Changed` View the [details](https://docs.rapyd.net/en/payment-link-details.md "Payment Link Details") for your payment links created with Client Portal. - `Changed` Improvements have been made to [user role](https://docs.rapyd.net/en/changing-a-user-s-role.md "Changing a User's Role") management and [inviting](https://docs.rapyd.net/en/inviting-a-user.md "Inviting a User") new users to your Client Portal account. - `Added` [Manage](https://docs.rapyd.net/en/changing-your-mfa-preference.md "Changing Your MFA Preference") your OTP using Whatsapp when logging into the Client Portal. You can customize your MFA (Multi-Factor Authentication) settings. - `Added` Download your [proof of account](https://docs.rapyd.net/en/downloading-your-proof-of-account.md "Downloading Your Proof of Account") and [account statement](https://docs.rapyd.net/en/downloading-your-account-statement.md "Downloading Your Account Statement") for your Rapyd Wallet. #### December 2023 ## Collect The [demo](https://docs.rapyd.net/en/rapyd-checkout-overview.md "Rapyd Checkout Overview") for Rapyd Hosted Checkout has been updated. Explore the new checkout experience. The Hosted Subscription Checkout Page now supports [coupons](https://docs.rapyd.net/en/hosted-subscription-checkout-page.md "Hosted Subscription Checkout Page"). You can pass the coupon ID for the `coupon` parameter to include coupons in the hosted page. You can now view the [status](https://docs.rapyd.net/en/creating-a-virtual-account.md "Creating a Virtual Account") of your Virtual Account in Client Portal. ## Disburse You can now [save a draft](https://docs.rapyd.net/en/approving-payouts.md "Approving Payouts") when creating a payout. Other users linked to your account can create payouts. The payout draft is then approved by the account Owner or Administrator before the payout is created. A Bank-level [Payout Method Type](https://docs.rapyd.net/en/bank-payout-ukraine.md "Bank Payout Ukraine") (POMT) with Ukraine as the payout country has been created. ## Client Portal New reports have been updated for the Client Portal. View the documentation for the [Merchant Reconciliation Report](https://docs.rapyd.net/en/merchant-reconciliation-report.md "Merchant Reconciliation Report") version 1.8. You can also download a [Failed Payments Report](https://docs.rapyd.net/en/failed-payments-report.md "Failed Payments Report") in the Client Portal. View the new documentation for creating a [wallet](https://docs.rapyd.net/en/creating-a-wallet.md "Creating a Wallet") in Client Portal. You can use the Contact Reference ID to label your contacts in Client Portal and enhance your contact management. #### November 2023 ## Disburse The documentation about [bank payouts](https://docs.rapyd.net/en/local-bank-payout.md "Local Bank Payout") has been updated. Learn more about how to make local payouts using bank transfers. ## Issuing The process for [ordering issued cards](https://docs.rapyd.net/en/order-cards-via-client-portal.md "Order Cards via Client Portal") through Client Portal has been redesigned. It is now easier to order physical issued cards which you can use for your business needs. You can create a dispute for a card transaction in Client Portal. This allows you to dispute payments which appear unauthorized or fraudulent. See [Creating a Dispute](https://docs.rapyd.net/en/creating-a-dispute.md "Creating a Dispute") for more information. ## Subscriptions You can now [download invoices](https://docs.rapyd.net/en/viewing-subscription-invoice-details.md "Viewing Subscription Invoice Details") for your subscriptions in PDF format. This new feature in Client Portal allows you to view and manage the subscription invoices for your business. #### October 2023 ## Disburse A bank-level [Payout Method Type](https://docs.rapyd.net/en/apac-394671.md "APAC") (POMT) with Japan as the payout country has been updated with a new aggregated POMT format: `jp_local_bank.` A bank-level [Payout Method Type](https://docs.rapyd.net/en/apac-394671.md "APAC") (POMT) with Indonesia as the payout country has been updated with a new aggregated POMT format: `id_local_bank`. It is recommended to switch to the new POMT format as soon as possible, which provides a more streamlined payout experience. ## Client Portal The flow for creating a Sender and Beneficiary in Client Portal has been updated. See [Create a Sender](https://docs.rapyd.net/en/create-a-sender.md "Create a Sender") and [Create a Beneficiary](https://docs.rapyd.net/en/create-a-beneficiary.md "Create a Beneficiary") for more information. When a payout is blocked by a Rapyd Protect fraud rule, you will receive an error message informing you of the blocked payout. See [Create a Payout](https://docs.rapyd.net/en/create-a-payout.md "Create a Payout") for more information. The page for webhooks has been redesigned. You can easily select which webhooks you want to receive from Rapyd. See [Defining a Webhook Endpoint](https://docs.rapyd.net/en/defining-a-webhook-endpoint.md "Defining a Webhook Endpoint") for more information. You can upload your bank statement to easily verify your bank account. You would provide this information to link a bank account for settlement purposes. See [Adding a Bank Account](https://docs.rapyd.net/en/adding-a-bank-account.md "Adding a Bank Account") for more details. You can download the receipts for your payments in PDF format. See [Viewing Payment Details](https://docs.rapyd.net/en/viewing-payment-details.md "Viewing Payment Details") for more information. ## Checkout Toolkit The Rapyd Checkout Toolkit has a new Pending Status added. This allows the payment to be kept in a pending state so the customer can have more time to complete the payment. They are redirected to a pending status page. Learn more at [Checkout Toolkit Integration](https://docs.rapyd.net/en/checkout-toolkit-integration.md "Checkout Toolkit Integration"). #### September 2023 ## Disburse You can now set an optional requested currency for a VA (Virtual Account) issued, and each incoming transaction to the VA will be converted to the set currency. The requested currency can be updated to a different currency or null (default currency). FX rates will apply as described in [Payout with FX](https://docs.rapyd.net/en/payout-with-fx.md "Payout With FX"). [Global SWIFT](https://docs.rapyd.net/en/swift-payout.md "SWIFT Payout") has been updated to be able to send in NZ (New Zealand) and NZD (New Zealand Dollar). A bank-level [Payout Method Type](https://docs.rapyd.net/en/bank-payout-malaysia.md "Bank Payout Malaysia") (POMT) with Malaysia as the payout country has been updated with a new aggregated POMT format, `my_local_bank`. The new POMT has the beneficiary required field `bic_swift`, which uses the SWIFT code as a bank identifier. It is recommended to switch to the new POMT format as soon as possible, which provides a more streamlined payout experience. Aggregated POMTs such as `id_local_bank` and `jp_local_bank` are planned for the upcoming releases. ## Rapyd Verify Updated changes have been made to the Rapyd Verify process for an improved user experience. Learn more about [Rapyd Verify Hosted Page](https://docs.rapyd.net/en/rapyd-verify-hosted-page.md "Rapyd Verify Hosted Page"). #### August 2023 ## Disburse Rapyd Disburse has been updated to no longer support numerical values in the [beneficiary](https://docs.rapyd.net/en/create-beneficiary.md "Create Beneficiary") first and last name or company name. Payouts with beneficiary first name, last name, or company name with numerical values will fail. This also applies to any previously saved Beneficiaries. Rapyd Disburse has been updated to mask identification data of the beneficiary, including Tax ID and passport number, with asterisks (*) in API responses, webhooks, and checkout pages. The beneficiary will be protected from malicious actors who engage in identity theft, financial fraud, and social engineering attacks. ## Reconciliation [Merchant Reconciliation Report](https://docs.rapyd.net/en/merchant-reconciliation-report.md "Merchant Reconciliation Report") has been updated to include values for the Presentment amount and Presentment currency for the following transactions: Chargeback, Chargeback Win, Chargeback Lose, and Pre-disputes. ## Issuing [Issuing transactions](https://docs.rapyd.net/en/list-issued-card-transactions.md "List Issued Card Transactions") have updated logic to now calculate FX markup from the transaction currency to the wallet currency. The markup will be deducted from the wallet (Fixed side: sell). Previously the FX markup was calculated from the wallet currency to the transaction currency. #### July 2023 ## Collect The [Payment Links](https://docs.rapyd.net/en/create-payment-link.md "Create Payment Link") section of the Client Portal has been updated to include a more user-friendly workflow to generate one-time or reusable links. The [Hosted Subscription Checkout Page](https://docs.rapyd.net/en/hosted-subscription-checkout-page.md "Hosted Subscription Checkout Page") has been updated to make the subscription payment processes more streamlined by removing optional fields and information in the user interface that is already provided in the customer token. ## Client Portal The [Settings](https://docs.rapyd.net/en/settings.md "Settings") section has been updated in the Client Portal to minimize navigation links for a better user experience and a wider view of the sections under settings. ## Reconciliation The [Merchant Reconciliation Reports](https://docs.rapyd.net/en/merchant-reconciliation-report.md "Merchant Reconciliation Report") have been updated to include more details about Settlements in escrow. For merchants using escrow for settlements, there will be an included escrow release transaction, and funds are added to the wallet. As clients receive settlements, the escrow release transaction will be processed, and a settlement object will be created for the client to receive the expected funds. #### June 2023 ## Hosted Subscriptions, Checkout and Toolkit SEPA Direct Debit payment methods are now supported on the Hosted Subscription Page, the Hosted Checkout Page, and the Checkout Toolkit. To pay via SEPA Direct Debit, customers must provide their IBAN and complete an OTP process through a redirected portal. The Hosted Subscriptions, Checkout Page, and Checkout Toolkit have been updated to include additional call-to-action selections, including Pay and Purchase. You can customize the CTA button as described in the Client Portal Guide, [Customizing Your Hosted Page](https://docs.rapyd.net/en/customizing-your-hosted-page.md "Customizing Your Hosted Page"). ## Checkout Toolkit The Checkout Toolkit has been updated, and you can now omit the CTA button from the iframe by passing a hide_submit_button param. You can generate your own button and control it outside using the postMessage event. Learn more at [Checkout Toolkit Integration](https://docs.rapyd.net/en/checkout-toolkit-integration.md "Checkout Toolkit Integration"). ## Client Portal The [Developers](https://docs.rapyd.net/en/developers.md "Developers") section in the Client Portal has been updated to include an improved user experience. The [Webhooks](https://docs.rapyd.net/en/webhooks.md "Webhooks") section has been redesigned to organize each webhook event by each Rapyd product or object, including: Collect, Disburse, Issuing Wallets, Protect, and the Customer object. #### May 2023 ## Hosted Checkout Page The Rapyd API has been updated to allow clients to simulate error responses for Redirect Payments and the Toolkit in Sandbox. Learn more at [Redirect Payments](https://docs.rapyd.net/en/testing-for-payment-api.md "Testing for Payment API"). ## Disburse The Hosted Payout Tracker page has been updated to include an estimated date of arrival of funds for the beneficiary or recipient. Learn more about the [Payout Tracker Link](https://docs.rapyd.net/en/payout-tracker-link.md "Payout Tracker Link"). The create payout process has been updated to allow the sender to fix the sender details while creating a payout. When the sender is using the Swift Bank payout method and the required fields are not valid, the sender can edit and fix sender details including city, postal code, and state. ## Client Portal Following the development of multi-merchant clients. Clients can now create another Rapyd account with their existing users. The account will be completely new and will need to be verified and KYB-approved. #### April 2023 ## Hosted Solutions The Hosted Solutions pages have been updated to improve the customer experience and usability. The following pages have been updated: The Hosted Checkout Page has been updated to improve error statuses to be more descriptive. Specific error codes are now exposed in error messages from the Rapyd API to the hosted UI. Previously generic messages were shown. For more information on card and hosted page errors, refer to Card network error messages, card transaction errors, and hosted page errors. The `bin_details` object will be shown in a card payment response and webhook. The Brazil Pix eWallet `br_pix_ewallet` has been updated to now include refunds. Refer to Pix to learn more about the bank payment method. Realtime Payment Methods have been added, including `gb_realtime_bank` and `de_realtime_bank` for both GB (Great Britain) and DE (Germany). For more information on payment methods, refer to List Payment Method by Country. KYB Approval is required to complete a transaction in Production. Refer to [Activating Your Account (KYB)](https://docs.rapyd.net/en/activating-your-account--kyb-.md "Activating Your Account (KYB)") to learn more. ## Client Portal The Client Portal has been updated to include a [Mobile Version](https://docs.rapyd.net/en/mobile-version.md "Mobile Version"). Users can log on to m.dashboard.rapyd.net/login with an optimized view for any mobile device. The CP mobile version currently has selected functionality, and capabilities will continue to expand soon. The RBA (Rapyd Business Account) will now begin charging $99/month after your account has been approved and found in [Activating Your Rapyd Business Account](https://docs.rapyd.net/en/activating-your-rapyd-business-account.md "Activating Your Rapyd Business Account"). This charge will begin to be deducted from your RBA Balance. The client will be charged for each month on the 10th of the month. If there are no funds in your account, then a negative balance will begin to occur each month. Refer to the [RBA Monthly Flat Fee](https://docs.rapyd.net/en/monthly-flat-fee.md "Monthly Flat Fee") to learn more about account negative changes and reconciliation. ## Rapyd Verify The Financial Questionnaire section of Rapyd Verify is no longer required. Previously this section was required to move forward with business verification. #### March 2023 ## Wallet [Virtual Account](https://docs.rapyd.net/en/creating-a-virtual-account.md "Creating a Virtual Account") has been updated to include List Capabilities of Virtual Accounts per Country to list the capabilities of virtual accounts you can issue to a Rapyd Wallet. Listed capabilities (e.g., supported currencies, account type, refundable, etc.) are found in the API response and described in the Virtual Account Number Object Page. ## Collect The Rapyd API has been updated to include [Retrieve Apple Pay Session](https://docs.rapyd.net/en/retrieve-apple-pay-session.md "Retrieve Apple Pay Session") to retrieve the details of an Apple Pay payment session. Each payment that uses Apple Pay requires a new Apple Pay session. Refer to the [Digital Wallet Object](https://docs.rapyd.net/en/digital-wallet.md "Digital Wallet") for more details on the fields. #### February 2023 ## Wallet The Hosted IDV Page has been updated to allow a [Toolkit Integration](https://docs.rapyd.net/en/identity-verification.md "Identity Verification") to embed the page and IDV flow on your website. ## Disburse The Beneficiary Account Details section now reflects the existing [Beneficiary Account Details](https://docs.rapyd.net/en/hosted-beneficiary-details-page.md "Hosted Beneficiary Details Page") to embed the page and user flow on your website. ## Issuing Clients who are non-PCI-DSS compliant can now use the Hosted Card Activation Page to generate a hosted page to [activate](https://docs.rapyd.net/en/hosted-card-activation-page.md "Hosted Card Activation Page") an issued card. A secured hosted page is sent to card users (private or corporate cards) to activate a card that has been personalized but not yet activated by receiving a PIN code (Rapyd randomly generates a PIN code and displays it to the user). ## Client Portal The Client Portal has been updated to reflect an improved user experience in the Payment Methods section with regional filtering, payment method logos, country tags, and activation switches. You can still view the payment methods in the table view described in [Viewing Payment Methods](https://docs.rapyd.net/en/viewing-payment-methods.md "Viewing Payment Methods"). ## Settlement Preferences The Client Portal has been updated to allow you to choose your settlement frequency from daily, weekly, or monthly as described in [Modifying Bank Account Details](https://docs.rapyd.net/en/modifying-bank-account-details.md "Modifying Bank Account Details") . #### January 2023 ## Client Portal The Client Portal has been redesigned to reflect an improved customer experience, a more modern look, and faster performance. Refer to the Client Portal or Client Portal Guide for more information. ## Collect The Card to Card Payment has been updated to add the ability to reuse destination cards and transfer funds to saved cards. Rapyd’s Card to Card Payment method moves funds from one cardholder to another. For more information, refer to Card to Card Payments or Card to Card object. You can now style the frame and content of the Save Card Details Page with CSS properties when embedding the page within your website or app (toolkit integration). Refer to Save Card Details Using Checkout Toolkit Method and Checkout Toolkit CSS Properties. ## Wallet Rapyd Verify is now available to clients domiciled in the UK to gather business details for KYB (Know Your Business) verification. #### December 2022 ## Client Portal A new Create Payout workflow has been updated in the Client Portal. This new flow has an improved client experience and adjusts to show the relevant fields dependent on the payout details configuration (e.g. individual, or business entity type, etc.). The classic version can still be accessed by clicking the link in the announcement above the Create Payout section. You can now share a link with a live payout status tracker when you create a payout. The payout tracker pops up in a dialogue box when you create the payout or find it on the payout details page or side panel in the Client Portal. #### November 2022 ## Collect You can now generate a [Hosted Subscription Checkout Page](https://docs.rapyd.net/en/hosted-subscription-checkout-page.md "Hosted Subscription Checkout Page") via API or the Client Portal. Use POST https://sandboxapi.rapyd.net/v1/checkout/subscription1 to receive a redirect URL in the response, or follow Creating a Hosted Subscription Checkout Page and choose to generate a checkout page in Client Portal. The Subscriptions Object is still available solely via API for clients with PCI Level 1 and wants to build a separate interface for creating a subscription and integrating with the Rapyd core API. The [Supported Currencies Page](https://docs.rapyd.net/en/supported-currencies.md "Supported Currencies") now displays a full list of currencies across Rapyd Collect, Disburse, Issuing, and Wallet. ## Disburse The [Swift Payout Method](https://docs.rapyd.net/en/swift-payout.md "SWIFT Payout") is now available to pay others using Rapyd Disburse. The payout method type field is standardized as xx_swift_bank. However, each country has different requirements for the payout required field information as described in the linked Swift Payout page. ## Rapyd Verify [Rapyd Verify](https://docs.rapyd.net/en/account-verification.md "Account Verification") has been updated to link new business wallets to an approved business wallet that has already completed the KYB process. Merchants with approved business wallets no longer have to resubmit individual KYB forms for a new business wallet. Rapyd Verify now includes two additional entity types: Nonprofits and Partnerships. Previously there were only private company and sole proprietorship entity types. #### October 2022 ## Client Portal [Merchant Reconciliation Reports](https://docs.rapyd.net/en/merchant-reconciliation-report.md "Merchant Reconciliation Report") have been updated to version 1.7, including merged fields and columns with the Merchant Reconciliation beta. The [Rotate API Keys](https://docs.rapyd.net/en/rotating-your-api-keys.md "Rotating Your API Keys") feature is now available in Client Portal. Account owners can set a time to rotate their secret and access keys in the sandbox or production, creating a new unique set of keys. To coordinate when to replace all your keys in sandbox or production, you can choose to set the reset time between now, 1 hour, 24 hours, three days, or seven days. #### September 2022 ## Collect You can now accept SEPA Direct Debit payments through the [Hosted Checkout Page and the Toolkit Integration embedded into your website. Note: An additional step for bank payment simulations has been added in Sandbox, as shown in the diagram. ## All Hosted Pages Italian and Turkish translation support has been added to all hosted pages. To see a full list of languages, refer to [Checkout Toolkit Integration Translations](https://docs.rapyd.net/en/checkout-toolkit-integration.md "Checkout Toolkit Integration") or List Hosted Page Supported Languages. ## Client Portal The [Client Portal](https://dashboard.rapyd.net) has been updated to include new assets aligned with Rapyd’s design and brand. Pages and navigation will remain the same throughout the Client Portal dashboard. #### August 2022 ## Client Portal Payment Links have been added to the Client Portal to generate a reusable link to accept customer payments. You can create a set or open amount where customers can edit their amount to pay. Refer to [Creating a Payment Link](https://docs.rapyd.net/en/creating-a-payment-link.md "Creating a Payment Link") to generate a payment link. The Client Portal has been updated to include a [Report Settings](https://docs.rapyd.net/en/reports-settings.md "Reports Settings") page, which allows clients to edit the reconciliation report type and format of the CSV document. Refer to Reports Settings in the Client Portal Guide for more details. The Plugins page has been redesigned in the Client Portal. Refer to the [Plugins Guides](https://docs.rapyd.net/en/plugins.md "Plugins") for more details. #### July 2022 ## Collect The Payment Method Type has been updated to include the conditions array of objects, which defines specific conditions when a field is required for a payment method. For example, `identification_value` can be required if the value of the payment field amount is greater than 100. ## Client Portal The Client Portal has been updated to include a [Subscriptions](https://docs.rapyd.net/en/listing-subscriptions.md "Listing Subscriptions") section to view details, create new subscriptions, and view pricing plans and invoices. Learn more in the Client Portal Guide to view all guides on Subscriptions. Updates have been made for How to Download a [Virtual Account](https://docs.rapyd.net/en/viewing-virtual-accounts.md "Viewing Virtual Accounts") PDF Confirmation. You can now view how to download Proof of Account Ownership and Virtual International Bank Account Numbers. The [Client Portal Guide](https://docs.rapyd.net/en/client-portal-guide.md "Client Portal Guide") has been updated and includes more information on the Customer Details page. You can generate a payment request for the customer directly within the Client Portal. A Virtual Terminal can also accept a saved payment method type immediately. #### June 2022 ## Collect The [Hosted Checkout Page](https://docs.rapyd.net/en/hosted-checkout-page-integration.md "Hosted Checkout Page Integration") card payment experience has been improved to automatically identify the card payment method type when inputting the card number into the corresponding field. The extra step of selecting a card payment method type prior has been removed. ## Client Portal The Client Portal has been updated to [create and save table filters](https://docs.rapyd.net/en/creating-and-saving-table-filters.md "Creating and Saving Table Filters") for any table. You can select the filter button in the upper right corner of the page to customize your table view and follow the steps to save your Filter Group to return to your settings at any time. #### May 2022 ## Hosted You can now set the default language of a Hosted Page to Greek. The end-user can also select Greek as a supported language in the checkout language menu. ## Collect The Checkout Toolkit Integration now includes [Google Pay](https://docs.rapyd.net/en/google-pay-.md "Google Pay™"). Refer to the Client Portal Guide on activating. ## Client Portal The Client Portal has been updated to include submitting [support tickets](https://docs.rapyd.net/en/submitting-a-support-ticket.md "Submitting a Support Ticket") directly in the dashboard. You can create a support ticket by clicking the question mark icon at the top right > Create Ticket. You can also view your support tickets by going to the Support Center. You can now request payment into escrow all within the Client Portal. Sign into the Client Portal, navigate to Collect, Request Payment, and check the Hold in Escrow box > Next. #### April 2022 ## Collect Google Pay is now available for clients in Europe. Refer to the [Client Portal Guide](https://docs.rapyd.net/en/client-portal-guide.md "Client Portal Guide") on activating Google Pay in the Client Portal. ## Wallet Virtual Accounts has been updated to include a Get request to [List Virtual Accounts](https://docs.rapyd.net/en/creating-a-virtual-account.md "Creating a Virtual Account") by a Rapyd Wallet. Use ewallet_id. **Note:** To use the Virtual Accounts feature, contact Rapyd Client Support. ## Error Messages [Error messages](https://docs.rapyd.net/en/card-network-errors.md "Card Network Errors") have been updated to include new dedicated error messages for failed card network transactions. The error message provides details on the cause and corrective action. The updates to error messages help improve the overall payment experience, reduce frustration, and eventually increase the conversion rate by encouraging customers to resubmit their payments. #### March 2022 ## Wallet [Virtual Account](https://docs.rapyd.net/en/virtual-account.md "Virtual Account") has been updated to include List Capabilities of Virtual Accounts per Country to list the capabilities of virtual accounts you can issue to a Rapyd Wallet. Listed capabilities (e.g., supported currencies, account type, refundable, etc.) are found in the API response and described in the Virtual Account Number Object Page. ## Collect The Rapyd API has been updated to include [Retrieve Apple Pay Session](https://docs.rapyd.net/en/retrieve-apple-pay-session.md "Retrieve Apple Pay Session") to retrieve the details of an Apple Pay payment session. Each payment that uses Apple Pay requires a new Apple Pay session. Refer to the Digital Wallet Object for more details on the fields. #### February 2022 ## Wallet The Hosted IDV Page has been updated to allow a [Toolkit Integration](https://docs.rapyd.net/en/identity-verification.md "Identity Verification") to embed the page and IDV flow on your website. ## Disburse The Beneficiary Account Details section now reflects the existing [Beneficiary Account Details](https://docs.rapyd.net/en/hosted-beneficiary-details-page.md "Hosted Beneficiary Details Page") to embed the page and user flow on your website. ## Issuing Clients who are non-PCI-DSS compliant can now use the Hosted Card Activation Page to generate a hosted page to [activate](https://docs.rapyd.net/en/hosted-card-activation-page.md "Hosted Card Activation Page") an issued card. A secured hosted page is sent to card users (private or corporate cards) to activate a card that has been personalized but not yet activated by receiving a PIN code (Rapyd randomly generates a PIN code and displays it to the user). ## Client Portal The Client Portal has been updated to reflect an improved user experience in the Payment Methods section with regional filtering, payment method logos, country tags, and activation switches. You can still view the payment methods in the table view described in [Viewing Payment Methods](https://docs.rapyd.net/en/viewing-payment-methods.md "Viewing Payment Methods"). ## Settlement Preferences The Client Portal has been updated to allow you to choose your settlement frequency from daily, weekly, or monthly as described in [Modifying Bank Account Details](https://docs.rapyd.net/en/modifying-bank-account-details.md "Modifying Bank Account Details") . #### January 2022 ## Client Portal The Client Portal has been redesigned to reflect an improved customer experience, a more modern look, and faster performance. Refer to the Client Portal or [Client Portal Guide](https://docs.rapyd.net/en/client-portal-guide.md "Client Portal Guide") for more information. ## Collect The Card to Card Payment has been updated to add the ability to reuse destination cards and transfer funds to saved cards. Rapyd’s Card to Card Payment method moves funds from one cardholder to another. For more information, refer to Card to Card Payments or Card to Card object. You can now style the frame and content of the [Save Card Details Page](https://docs.rapyd.net/en/hosted-save-card-details-page.md "Hosted Save Card Details Page") with CSS properties when embedding the page within your website or app (toolkit integration). Refer to Save Card Details Using Checkout Toolkit Method and Checkout Toolkit CSS Properties ## Wallet Rapyd Verify is now available to clients domiciled in the UK to gather business details for KYB (Know Your Business) verification #### December 2021 ## Collect Rapyd’s card-to-card payment method moves funds from one cardholder to another card. A sender uses their card as the funding source within the Rapyd wallet to send to a destination card. The funds will load directly onto the destination card and any transactions will be reflected in the sender’s wallet ledger. Note: The card issuer may require verification before adding a source card and/or sending the payment from the source card to the destination card. Apple Pay is now available for clients domiciled in Europe. Refer to the Client Portal Guide on activating Apple Pay in the Client Portal. #### November 2021 ## Collect You can retrieve the most updated languages offered for Hosted Pages with a GET request to https://sandboxapi.rapyd.net/v1/hosted/config/supported-languages. Production: `GET https://api.rapyd.net/v1/hosted/config/supported-languages` Postman: `GET {{base_uri}}/hosted/config/supported-languages` ## Client Portal The Client Portal has been updated to improve how clients request access to [payment methods](https://docs.rapyd.net/en/viewing-payment-methods.md "Viewing Payment Methods") based on country and category rather than one specific payment method. ## Reports and Reconciliation Enhancements have been made to interchange reporting to offer more detailed client reports with a breakdown of each card network transaction and interchange fees. Refer to [Interchange Plus Pricing](https://docs.rapyd.net/en/interchange-plus-pricing-report.md "Interchange Plus Pricing Report"). #### October 2021 ## Client Portal [Plugins](https://docs.rapyd.net/en/plugins.md "Plugins") have been updated with a new design and for an improved user experience to search what countries and payment categories each plugin supports. [Wallet](https://docs.rapyd.net/en/wallets.md "Wallets") features have been updated to transfer funds or create a payout in any currencies we support for FX. Updates have been made to Client Portal to allow wallet transfers with FX from one wallet type to another (e.g., Client to Client, End user to end user, client to End user). The Create Payout function in the client portal has been updated to add an optional field, Statement Descriptor, that includes the reason for the payout as described in Payout Object. ## Rapyd Verify The country field has been moved to the top of the screen and the required fields will update based on the country selected. Refer to [Rapyd Verify Hosted Page](https://docs.rapyd.net/en/rapyd-verify-hosted-page.md "Rapyd Verify Hosted Page") for more information on the use case. #### September 2021 ## Collect The “CUSTOMER_PAYMENT_METHOD_CREATED” webhook has been updated to include the next_action field, which indicates the next step for verifying and capturing a payment method relevant to the type (e.g., 3d_verification for 3DS cards). ## Wallet The [Identity Verification](https://docs.rapyd.net/en/identity-verification.md "Identity Verification") object has been updated to make back_side_image optional for all application types except for the passport. ## Client Portal The Client Portal guide to View the List of Values within the Client Portal has been posted. #### August 2021 ## Client Portal Updates have been made to Client Portal to improve the [Wallet Balances Account Summary](https://docs.rapyd.net/en/viewing-client-wallet-balances.md "Viewing Client Wallet Balances") under My Account. You can view balances of different currencies, wallet transactions, and fees. Learn more at Viewing Client Wallet Balances, or Previewing Client Wallet Details. A Disputes section has been added to Client Portal to help you accept, or challenge the dispute sent by the card issuer or bank. Learn more at Listing Disputes or Viewing Dispute Details. The Client Portal guide to request a payment method or a payout method within the Client Portal has been posted. Find out how to view all your Payment or Payout Methods at Viewing Payment Methods or Viewing Payout Methods. The Client Portal guide to creating a customer within the Client Portal has been posted. Learn more at [Creating a Customer](https://docs.rapyd.net/en/creating-a-customer.md "Creating a Customer") to view the Client Portal guide or [Create Customer] to view the API. ## Foreign Exchange (FX) The [Get FX Rate](https://docs.rapyd.net/en/get-fx-rate.md "Get FX Rate") API now allows the user to provide a range of dates in the past. Clients can request the exchange rate for the range of dates in the past as opposed to a single date. For example, the date could be 2020-08-22 with the format of YYYY-MM-DD. #### July 2021 ## Client Portal Client Portal Accounts now can use a Two-Factor Authenticator (2FA) App as described in the [Client Portal Guide](https://docs.rapyd.net/en/client-portal-guide.md "Client Portal Guide"). New user accounts signing up for Client Portal can follow the Use Two-Factor Authentication App page. ## Collect The Sandbox Card payment has been updated to reflect an improved design and user experience. Refer to [Card Payment with 3DS Verification](https://docs.rapyd.net/en/card-payment-with-3ds-verification.md "Card Payment With 3DS Verification") for more details. The Sandbox Bank Redirect payment has been updated to reflect an improved design and user experience. Refer to [Bank Redirect](https://docs.rapyd.net/en/bank-redirect.md "Bank Redirect") for more details. ## Wallet Two new fields have been added to the Wallet Contact object required for Brazilian real (BRL) KYB regulation: `transaction_permissions` and `role_in_company`. Refer to the `issued_card_data` object under [Wallet Contact](https://docs.rapyd.net/en/wallet-contact-365061.md "Wallet Contact") for more details. #### June 2021 ## Collect The following Javascript events have been updated to reflect a more accurate description. The former event names will be deprecated. - checkoutOnLoading is now onLoading - checkoutOnSuccess is now onCheckoutPaymentSuccess - checkoutOnFailed is now onCheckoutPaymentFailure - checkoutOnCardEdit is now onCheckoutUpdateCardSuccess - checkoutOnCardDelete is now onCheckoutDeleteCardSuccess The following events have been added. - onCheckoutUpdateCardFailure - onCheckoutDeleteCardFailure - onCheckoutFailure The cardholder_preferred_currency parameter within the custom_elements object will be renamed to dynamic_currency_conversion. The former parameter name will become deprecated. ## Save Card Details Page The following Javascript events have been updated to reflect a more accurate description. The former event names will be deprecated. - cardTokenizationOnSuccess is now onSaveCardDetailsSuccess - cardTokenizationOnCreate is now onSaveCardDetailsSuccess - cardTokenizationOnFail is now onSaveCardDetailsFailure - checkoutOnFailed is now onCardDetailsFailure ## Save Beneficiary Details Hosted Page The following Javascript events have been updated to reflect a more accurate description. The former event names will be deprecated in the future. - checkoutOnSuccess is now onCreateBeneficiarySuccess - checkoutOnFailed is now onCreateBeneficiaryFailure The following events have been added - onLoading - onBeneficiaryFailure -(Triggered when different errors are returned from the API but not during the main action of the beneficiary creation.) ## Issued Card Hosted Page The following Javascript events have been updated to reflect a more accurate description. The former event names will be deprecated in the future. - issuingOnSuccess is now onDisplayIssuedCardDetailsSuccess - issuingOnFail is now onDisplayIssuedCardDetailsFailure The following events have been added. - onLoading - onIssuedCardDetailsFailure ## Hosted IDV Solution The following Javascript events have been updated to reflect a more accurate description. The former event names will be deprecated in the future. - idvOnSuccess is now onSubmitIdvSuccess - idvOnFail is now onSubmitIdvFailure The following events have been added. - onLoading - onIdvFailure #### May 2021 ## Collect Merchants can now generate a Hosted Checkout Page and split the payment between multiple wallets based on percentages or payment amounts. Improved user experience for payment required fields of string type limited to digits-only values. These fields now accept only digits inputs; az numpad is opened on mobile by default. Additionally, there is validation on the input length so that the user cannot type in more digits than required. Hosted pages now have dedicated webpage titles rather than a general "Checkout" header as the title. Please note this only applies to the full-page desktop view. A new field has been added, next_action, that indicates the action for completing the payment. (e.g., the next step for 3DS verification and capturing a payment relevant to card payments or non-card confirming a payment). Learn more details on the Payment Object fields table. Virtual Accounts are used to move funds using bank transfers to another Virtual Account tied to a user wallet. The following APIs have been created to help retrieve Virtual Account details: ## Wallet Clients can now generate a hosted IDV page with custom URLs for requests when the page is completed or canceled. The user is redirected to the URL when completing the IDV flow or canceling it. Virtual Accounts are used to move funds using bank transfers to another Virtual Account tied to a user's wallet. The following APIs have been created to help retrieve Virtual Account details: - Retrieve Issued Bank Transaction Remitter Details (Virtual Account Transaction Details) has been created to receive Virtual Account transaction details. - Merchants are now able to issue returns on Static VA transactions. #### April 2021 ## Collect All the [hosted pages](https://docs.rapyd.net/en/checkout-toolkit-integration.md "Checkout Toolkit Integration") now support the following translations: Japanese, French, Hindi, Vietnamese, and Bahasa Malayu (Malaysian). The languages menu has been redesigned for an improved display of all the available languages (17 in total, including English). The languages are sorted to prioritize the first listed language based on the location of the buyer. Added tooltips to the Rapyd plugin page on [Woocommerce](https://docs.rapyd.net/en/rapyd-payments-app-for-woocommerce.md "Rapyd Payments App for WooCommerce"). ## Wallet Client reports [enhancements](https://docs.rapyd.net/en/reports-367106.md "Reports") (Reconciliation and Settlement). Added issued card information to client reports for Rapyd-issued card transactions. #### March 2021 ## Collect The Client Portal has been updated with new designs and features for you to manage your Rapyd accounts as described below: - Left-side navigation, table reports and color scheme has been updated to reflect a cleaner, more brand-accurate design. - You can now simulate fraud rules with Rapyd Protect to know how many transactions it would have flagged over the last 60 days. ## Wallet The card payment method types displayed to the customer on the hosted checkout page and hosted tokenization page are now based on the customer’s country (e.g., from the Create Checkout Page request). If the merchant doesn't have any relevant payment method types assigned to them, the payment method types that are being displayed are based on the country. Dutch translation is now available for all the hosted pages. Refer to Checkout Toolkit Integration - Translations for more details. The Checkout page user flow has been optimized for failed/canceled redirect-type payments (e.g., card with 3DS, bank_redirect, ewallet type redirect). When the customer is redirected to the URL to complete the payment, and the payment cancels or fails, the customer is now redirected back to the checkout payment page, where they can attempt to pay again. This workflow improves the user experience to keep the user within the checkout page rather than directing to a separate error page. #### Februaruy 2021 ## Collect Hosted Checkout Page user experience optimization: - Payment Method Type and categories are now sorted by usage (per merchant, per country). - End users who must fill in billing address fields have their country pre-populated by default for improved experience and conversion. - Localization of the number formatting based on locale. That includes the dynamic use of a dot, comma to separate thousands, and currency location (left or right of the amount). - Clients can now choose to display a payment description on the checkout page. Card payments on the Hosted Checkout page. - A detailed description message is displayed when the card expiration date field is in focus, with the required date format, to provide a clearer and smoother experience. - The billing address fields are now ordered for a more intuitive experience for the customer. - Clients can generate the Checkout page for payments with FX, including designated sell currency (fixed_side: sell) and FX fees (payment_fees object). Checkout Integration Improvements - The Checkout cart items object feature supports items with 0 amount and allows clients to represent gifts to a recipient in the cart breakdown. - Clients who integrate the Checkout Toolkit can now choose to embed it as an even smaller element, displaying only the payment fields without order details and amount. Foreign Exchange - Create Payment with FX and Split Payment with FX have transaction fees enabled. #### January 2021 ## Collect Card input fields (e.g., card exp. date, CVV, etc.) have been reordered for a more intuitive user experience. UI improvements have been made for the cart items feature and the mobile flow to include the item details (e.g., item name, amount, quantity) from the shopping cart to be displayed on the checkout page. Clients who implement the Checkout Toolkit on their website (iframe) and allow their users to change the language (e.g., a language picker on the page) can now ensure that the language of the checkout payment fields within the iframe is updated accordingly in real-time. The Save Card Details Page allows merchants to redirect users to custom URLs when exiting the page before completion and after tokenizing a card. When a Hosted Page is generated with an unsupported language in the request, the default language of the user’s browser is now being used, or will default to English. ## Wallet The Hosted IDV (Identify Verification) Page is now available in all our supported languages, including Spanish, Icelandic, German, Indonesian, Korean, Portuguese, Thai, Tagalog, Simplified Chinese, and Traditional Chinese. Refer to Checkout Toolkit Translations for a full list of languages. ## Foreign The Currency Object has been updated to include the ISO-4217 numeric code standards (numeric_code) and the number of digits after the decimal point. See List Currencies.