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Documentation

PromptPay

PromptPay is a popular ewallet in Thailand with over 55 million users.

What Is PromptPay?

PromptPay is a digital eWallet in Thailand and has over 5.3 billion transactions. PromptPay allows users to send and receive funds via bank transfer including making payments on their mobile phone using a QR code. PromptPay has over 21 banks including all the major banks in Thailand.

User Experience

The customer will, receive instructions on the merchant’s website to log into PromptPay and scan a QR code. From there they authenticate the transaction by confirming the payment on their mobile phone as described below.

  1. Tap the payment tab.

  2. Select pay.

    Page displays the payment instructions.

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  3. On the PromptPay app, log into the preferred bank and proceed to the payment by clicking scan.

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  4. Select Pay to authorize and complete the payment.

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  5. The payment confirmation page appears.

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PromptPay Details

Payment Method Category

eWallet

Payment Request String

PMT = th_thaipromptpayqr_bank, th_thaipromptpayqrcredit_bank

PMT Name = PromptPay, Visa QR Scan to Pay

Country

Thailand

Presentment Currency

THB

Refunds/Reversal

Yes, refer to Client Portal

Recurring Payments

No

Disputes/Chargebacks

No

Transaction Limits

Max: TH 2,000,000

Settlement Timeframe

2-3 days

Rapyd Guide

See eWallets