---
title: "Refund Details"
source_url: https://docs.rapyd.net/en/refund-details.html
lang: en
---

# Refund Details

You can view the details of your refunds.

This documentation is for the Mobile Version of Client Portal.

### How to View Refund Details

1. Sign is as described in [Accessing the Client Portal](https://docs.rapyd.net/en/accessing-the-client-portal.md "Accessing the Client Portal") and navigate to **Collect** > **Refunds**.

   The Refunds page appears.

   ![648875bf27ca5.png](image/img-78411f8a58aecf2527cb56d0e42dd6a9.png)
2. Tap on a refund to view the details.
3. The **Refund Details** panel appears.

   ![648875c104253.png](image/img-20741e8ef8a3401aff467241bd69c3a0.png)
4. The panel contains the following information:

Summary:

- Summary -A textual summary of the refund.
- Status - The status of the refund: **Completed**, **Pending** or **Error**.
- Payment method - The type of payment used for the refund.

Refund Details:

- Refund ID - An alphanumeric string that serves as a unique identifier for the refund.
- Reason - A textual description why the refund was requested
- Receipt Number - The numerical identification number on the receipt
- Original Payment Details - The original details of the payment
- Payment ID - An alphanumeric string that is a unique ID for the payment
- Created At - The date and time the refund was created
- Paid At - The date and time the refund was completed
- Paid Amount - The numerical amount paid
- Payment Method Type - The type of payment used for the payment
- Category - The category of the refund, e.g. cash, card, etc.

Payer Details:

- Customer ID - An alphanumeric string that serves as a unique identifier for the customer.
- Name - The name of the payer.