---
title: "Requesting a Payment"
source_url: https://docs.rapyd.net/en/requesting-a-payment.html
lang: en
---

# Requesting a Payment

Request payments within Client Portal from the quick actions menu.

This documentation is for the Mobile Version of Client Portal.

### How to Request a Payment

1. Sign in as described in [Accessing the Client Portal](https://docs.rapyd.net/en/accessing-the-client-portal.md "Accessing the Client Portal").

   The **Home** page appears.

   ![648875f7e1223.png](image/img-c78a365e3fbe54fd6fdea3022651a336.png)
2. Tap on the circular **+** icon near the bottom of the screen.
3. The **Quick Actions** menu appears.

   ![648875f99390f.png](image/img-014c867f1049d4d647c1426c93482305.png)
4. Tap **Request Payment**.
5. The **Request Payment** page appears.

   ![648875fed940e.png](image/img-46dddeb08a45896a8370ee9b8f51df4a.png)
6. Select the Payment Method Type. You can select one type or multiple:

   - Bank Redirect
   - Bank Transfer
   - Cash
   - Card
   - eWallet

   > **Tip:**
   >
   > Check the **Allow Payment With FX** box to allow currency exchange for the payment.
   >
   > If checked, the following required fields will appear:
   >
   > - **You Get** - The currency that you will receive when the payment is complete.
   > - **Buyer Pays** - The currency that is collected for the payment.
   >
   > The FX exchange rate for the selected currencies will appear below the fields.
7. Tap **Next**.
8. The **Payment Details** page appears.
9. Fill in the following:

   **Note**: The available fields may differ, depending if you are requesting a payment with FX, or holding a payment in escrow.

   - **Payer Country** - The country of the payer.
   - **Paid To** - The Rapyd wallet account used to collect the payment.
   - **Days to Complete Payment** - The number of days for the customer to complete the payment.
   - **Amount (You Get)** - The amount of funds you receive when collecting a payment with FX.
   - **Amount (Buyer Pays)** - The amount of funds the customer pays when you collect a payment with FX.
   - **Amount (Buyer)** - The amount of the payment.
   - **Currency (Buyer)** - The currency of the payment.

     ![6488760048ecb.png](image/img-aa6c7fb08df147da110b2188790ac17d.png)
10. Tap **Next**.
11. The **Additional Details** page appears.

    ![64887601bf36d.png](image/img-2c57747b41ba49162c18eba6c39450b3.png)
12. Fill in the following optional fields:

    - **Escrow Release Days** - The number of days the payment is in escrow before release.

      **Note**: The **Escrow Release Days** field appears if you checked the **Hold In Escrow** box on the **Request Payment** page.
    - **Reference ID** - A unique ID for the payment created by the merchant.
    - **Expiration Date** - The date the payment request will expire.
    - **Complete URL** - The URL the customer will be redirected to when the payment is complete.
    - **Cancel URL** - The URL the customer will be redirected to if the payment fails.
    - **Language** - The language of the hosted page.
13. Tap **Next**.
14. The **Checkout Page Created** page appears.

    ![6488760355b16.png](image/img-001cebd4c0f0cd2789b51a515286db66.png)
15. Tap **Copy Link** to copy the checkout page link.
16. Paste the link in a browser to view the checkout page.