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Documentation

Terminal Response Codes

Terminal functions and error codes for payment terminals.

Acquirer Reject and Error Codes

Code

Reason

A0

User cannot be authenticated or action was not authorized

A1

Invalid Card acceptor identification code (MerchantXID)

A2

Invalid Category code

A3

Invalid Terminal Id or Device Id

A4

Invalid Message Id

A5

Invalid Card number

A6

Invalid Card expiration date

A7

Invalid Message UTC

A8

Invalid Currency (TransCurrency or OriginalTransCurrency value is invalid or field is not allowed for TransType)

A9

Invalid Amount (TransAmount or OriginalTransAmount value is invalid or field is not allowed for TransType. TransFee invalid or not allowed for CategoryCode)

AA

Invalid Message type

AB

Invalid Transaction type

AC

Invalid Card type

AD

Invalid 3D-Secure data (e.g. CAVD missing or wrong length)

AE

Transaction rejected - wrong CardVD value (CVC2/CVV2)

AF

Invalid Card verification data

AG

Invalid address verification data (AVSPostalCode or AVSStreetAddress)

AH

Invalid Cashback amount

AI

Invalid Additional Data

AJ

Invalid Card (wrong issuer BIN or inactive BIN range)

AK

Invalid Transaction date

AL

Invalid Card sequence number

AM

Invalid Terminal capability/type

AN

Invalid Transaction time

AO

Invalid Transaction xid

AP

Invalid Authorization code

AQ

Invalid Track 2

AR

Invalid 3DSecure electronic commerce fields

AS

Invalid Icc data

AT

Invalid token data

AV

Connection to Visa EU/Mastercard is temporarily unavailable

AW

Time-out (authorization host received no response from Visa/Mastercard)

AX

Invalid Parameter

AY

Unexpected error

AZ

Invalid Character(s) in Input Data (not covered by any of the codes above). Can apply to MessageCode, TransactionId, LifeCycleId, TransitIndicator, MerchantVerificationValue or Mastercard Wallet Identifier.

Transaction-Related Reject Codes

Code

Reason

T0

Unable to locate previous message

T1

Previous message located, but the reversal data are inconsistent with original message

T2

No action taken (authorization already finalized)

T3

Duplicate transaction

T4

Unable to confirm online pin

T5

Initiation reason missing or invalid

T6

Initiator missing or invalid

T7

Dynamic Currency Conversion (DCC) not allowed on card

T8

SCA exemption failed validation or exemption not allowed on transtype

T9

TransStatus not allowed for transaction

TA

Unsupported BIN

TB

Acquirer declined SCA exemption

TC

Transaction being reversed was declined by the acquirer. No need to reverse.

TD

Balance inquiry request must contain a zero amount.

TE

Invalid CardScheme for OCT.

TF

Invalid MCC for AFT.

TG

Missing mandatory values for MoneyTransfer.

Merchant-Related Reject Codes

Code

Reason

M0

Merchant id not found

M1

Merchant account closed

M2

Terminal id not found

M3

Terminal closed

M4

Invalid category code

M5

Invalid currency

M6

Missing CVV2 / CVC2

M8

Merchant not registered for Verified by Visa / Secure Code

M9

Merchant not registered for Amex

MA

Transaction not permitted at terminal

MB

Agreement and terminal are not related

MC

Invalid processor id

MD

Invalid merchant data (Name, Street, City, Postal Code or State/Province)

ME

Sub-Merchant account closed

MF

No ICA found

Response Codes for Visa, Mastercard and Amex

Code

Reason

00

Approval

01

Refer to card issuer

02

Refer to card issuer, special condition

03

Invalid merchant or service provider

04

Pickup card

05

Do not honor

06

Error

07

Pick up card, special condition (other than lost/stolen card)

08

Honor with ID

10

Partial Approval

11

V.I.P. approval

12

Invalid transaction

13

Invalid amount (currency conversion field overflow) or amount exceeds maximum for card program

14

Invalid account number (no such number)

15

No such issuer

19

Re-enter transaction

21

No action taken (unable to back out prior transaction)

25

Unable to locate record in file, or account number is missing from the inquiry

28

File is temporarily unavailable

30

Format error

39

No credit account

41

Pickup card (lost card)

43

Pickup card (stolen card)

46

Closed account

51

Insufficient funds

52

No checking account

53

No savings account

54

Expired card

55

Incorrect PIN

57

Transaction not permitted to cardholder

58

Transaction not allowed at terminal

59

Suspected fraud

61

Activity amount limit exceeded

62

Restricted card (e.g. in Country Exclusion table)

63

Security violation

64

Transaction does not fulfill AML requirement

65

Activity count limit exceeded

70

PIN Data Required

71

PIN not changed

75

Allowable number of PIN-entry tries exceeded

76

Unable to locate previous message (no match on transaction id)

77

Previous message located, but the reversal data are inconsistent with original message

78

"Blocked, first used" - Transaction from new cardholder, and card not properly unblocked

79

Transaction reversed

80

Visa transactions: credit issuer unavailable. Private label: invalid date

81

PIN cryptographic error found (error found by VIC security module during PIN decryption)

82

Negative Online CAM, dCVV, iCVV, or CVV results or offline PIN authentication interrupted.

83

Fraud/Security related

84

Invalid authorization life cycle

85

No reason to decline a request for Account Number verification, address verification or CVV2 verification

86

Cannot Verify PIN

87

Purchase amount only, no cash back allowed

88

Cryptographic failure

89

Unacceptable PIN

91

Issuer unavailable or switch inoperative (STIP not applicable or available for this transaction)

92

Financial institution or intermediate network facility cannot be found for routing

93

Transaction cannot be completed; violation of law

94

Duplicate transaction

96

System malfunction

97

Invalid MAC

N0

Force STIP

N3

Cash service not available

N4

Cashback request exceeds Issuer limit

N7

Decline for CVV2 failure

N8

Transaction amount exceeds pre-authorized approval amount

P2

Invalid biller information

P5

PIN change/unblock request declined

P6

Unsafe PIN

R0

Stop Payment Order

R1

Revocation of Authorization

R3

Revocation of All Authorizations

Z3

Unable to go online

XA

Forward to issuer

XD

Forward to issuer

Q1

Card authentication failed. Or offline PIN authentication interrupted

1A

Additional customer authentication required