---
title: "Verifying Identity"
source_url: https://docs.rapyd.net/en/verifying-identity.html
lang: en
---

# Verifying Identity

You can submit an identity verification check for a contact within Client Portal.

## How to Verify Identity

1. Sign in as described in [Accessing the Client Portal](https://docs.rapyd.net/en/accessing-the-client-portal.md "Accessing the Client Portal") and navigate to **Wallets** >  **Contacts**.

   The **Contacts** page appears.

   ![64808b6fe7514.png](image/img-9b939bb449c815fce3f78244308971cd.png)
2. Scroll to the desired row.
3. Select the **Verify Identity** icon.

   ![64808b72044af.png](image/img-430a1d4a95d73adb80555703730541fe.png)

   The **Verify Identity** dialog box appears.
4. Complete each field and upload each asset.

   ![64808b740e237.png](image/img-161897211c85f21753d27f4482319fb6.png)
5. Click **Verify Identity**.
6. The **Action successful** window appears.

## Description of Fields

The following table describes the fields in the **IDV Checks** page.

| Column | Description |
| --- | --- |
| Country | Country that issued the identification document. |
| Document Type | Document types that are valid in the country, as described in [List Official Identification Documents](https://docs.rapyd.net/build-with-rapyd/reference/identity-verification-object#list-official-identification-documents). |
| Image of Face | Image of the face. Maximum size: 8,000 pixels height or width, 5 MB.  One of the following:image/jpeg - JPEG image. This is the default. image/png - PNG image. |
| Document front | Image of the front of the identification document. Maximum size: 8,000 pixels height or width, 5 MB.  One of the following: image/jpeg - JPEG image. This is the default. image/png - PNG image. |
| Document back (optional) | Image of the back of the identification document. Maximum size: 8,000 pixels height or width, 5 MB.  One of the following: image/jpeg - JPEG image. This is the default. image/png - PNG image. |
| Reference ID | ID of the identity verification request. Must be unique for each request. Defined by the client. Maximum length: 36 characters.  In sandbox, to simulate success or failure, the string must contain one of the following values: success - verification_status = APPROVED in the webhook, failure - verification_status = NOT_APPROVED in the webhook. For example: 12345678success. |