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Documentation

Wallet Updated Webhook

The EWALLET_UPDATED webhook notifies the client when a wallet is updated.

Webhook Trigger Mechanism

The webhook follows the logic below:

  • Triggered when any of the following fields are updated or cleared:

    • category

    • cnls_partner_query_reference

    • ewallet_reference_id

    • first_name

    • last_name

    • metadata

    • parent_ewallet

    • type

  • Triggered regardless of whether the update is made via the API or the Client Portal.

  • Sent only for wallets with an ACT (active) status; not sent for DIS (disabled) or CLO (closed) wallets.

  • Not triggered by updates to the following fields: phone_number, email, is_lob, or status.

  • Not triggered when adding contacts or funds to the wallet.

  • EWALLET_UPDATED Webhook

  • {
        "id": "wh_a1b2c3d4e5f67890123456789abcdef01",
        "type": "EWALLET_UPDATED",
        "data": {
            "id": "ewallet_b5320c566cc4aa01fe77440ad08693f7",
            "first_name": "John",
            "last_name": "Doe",
            "email": "john.doe@example12345.com",
            "phone_number": "+555555555555",
            "status": "ACT",
            "accounts": [
                {
                    "id": "ff97f975-5e85-4df0-8f01-9b1b051d3e390",
                    "currency": "EUR",
                    "alias": "EUR",
                    "balance": 10000,
                    "received_balance": 0,
                    "on_hold_balance": 0,
                    "reserve_balance": 0,
                    "limits": null,
                    "limit": null
                },
                {
                    "id": "4a659c50-3f2d-487a-b062-30459e00c4370",
                    "currency": "EUR",
                    "alias": "EUR",
                    "balance": 9798,
                    "received_balance": 0,
                    "on_hold_balance": 0,
                    "reserve_balance": 0,
                    "limits": null,
                    "limit": null
                }
            ],
            "verification_status": "not verified",
            "type": "company",
            "metadata": {
                "merchant_defined": true
            },
            "ewallet_reference_id": "erd-2025-08-10ab",
            "category": null,
            "contacts": {
                "data": [
                    {
                        "id": "cont_18c0d881a3d0d2e9e54d4664c6b0022d",
                        "first_name": "John",
                        "last_name": "Doe",
                        "middle_name": "",
                        "second_last_name": "",
                        "gender": "not_applicable",
                        "marital_status": "not_applicable",
                        "house_type": "",
                        "contact_type": "business",
                        "phone_number": "+14155551234",
                        "email": "john.doe.162417@example12345.com",
                        "identification_type": "",
                        "identification_number": "",
                        "issued_card_data": {
                            "preferred_name": "",
                            "transaction_permissions": "",
                            "role_in_company": ""
                        },
                        "date_of_birth": null,
                        "country": "US",
                        "nationality": null,
                        "address": null,
                        "ewallet": "ewallet_b5320c566cc4aa01fe77440ad08693f7",
                        "created_at": 1753881858,
                        "metadata": {},
                        "business_details": {
                            "id": "busi_aba4330005786f053d25c46168d21fc4",
                            "name": "",
                            "registration_number": "",
                            "entity_type": "null",
                            "industry_category": "null",
                            "industry_sub_category": "null",
                            "address": {
                                "id": "address_3c15646a8e2011f884c92eb416f52a02",
                                "name": "John Doe",
                                "line_1": "789 Main Street",
                                "line_2": "Apt 4E",
                                "line_3": "",
                                "city": "Anytown",
                                "state": "",
                                "country": "US",
                                "zip": "54321",
                                "phone_number": "+14155555555",
                                "metadata": {},
                                "canton": "",
                                "district": "",
                                "created_at": 1755781052
                            },
                            "created_at": 1753881858,
                            "annual_revenue": 0,
                            "establishment_date": null,
                            "legal_entity_type": null,
                            "cnae_code": null,
                            "statement_descriptor": null,
                            "mcc": null,
                            "website_url": null,
                            "customer_service_phone_number": null
                        },
                        "compliance_profile": 0,
                        "verification_status": "not verified",
                        "send_notifications": false,
                        "mothers_name": "",
                        "contact_reference_id": null
                    }
                ],
                "has_more": true,
                "total_count": 6,
                "url": "/v1/ewallets/ewallet_b5320c566cc4aa01fe77440ad08693f7/contacts"
            },
            "parent_ewallet": null,
            "cnls_partner_query_reference": null
        },
        "trigger_operation_id": "f9a3368f-3dbf-49c6-a81a-a17f5150612c0",
        "status": "NEW",
        "created_at": 1754572956,
        "extended_timestamp": 1754572956000
    }