Issued Card Errors
The following error codes and messages appear in REST responses when an error prevents completion of the request.
Error Code | Description |
|---|---|
ERROR_ACTIVATE_BLOCKED_CARD | The request tried to activate an issued card, but the card was blocked. The request was rejected. Corrective action: Contact Rapyd Client Support. |
ERROR_ACTIVATE_CARD_NOT_PERSONALIZED | The request tried to activate a bulk-issued card, but the card was not personalized. The request was rejected. Corrective action: Personalize the card. |
ERROR_ACTIVATE_ISSUED_CARD | The request tried to activate an issued card, but the card was not found. The request was rejected. Corrective action: For 'card_number', use the number of an issued card. |
ERROR_AUTHORIZATION_INVALID_AMOUNT | The request tried to simulate an authorization operation on a card transaction, but the amount was not valid. The request was rejected. Corrective action: Set 'amount' to a positive decimal number. |
ERROR_AUTHORIZATION_INVALID_CURRENCY | The request tried to simulate an authorization operation on a card transaction, but the currency was not valid. The request was rejected. Corrective action: Set 'currency' to a 3-letter ISO 4217 code. |
ERROR_AUTHORIZATION_INVALID_FINANCIAL_IMPACT | The request tried to simulate an adjustment of a card transaction, but the financial impact was not valid. The request was rejected. Corrective action: Set 'financial_impact' to 'credit' or 'debit'. |
ERROR_AUTHORIZATION_MISSING_AMOUNT | The request tried to simulate an authorization operation on a card transaction, but the amount was not found. The request was rejected. Corrective action: Set 'amount' to a positive decimal number. |
ERROR_AUTHORIZATION_MISSING_CARD_ID | The request tried to simulate an authorization operation on a card transaction, but the card was not found. The request was rejected. Corrective action: Set 'card_id' to the card ID, a string starting with 'card'. |
ERROR_AUTHORIZATION_MISSING_CARD_TRANSACTION_ID | The request tried to simulate an adjustment of a card transaction, but the transaction was not found. The request was rejected. Corrective action: Set 'card_transaction_id' to the ID of the transaction, a string starting with 'cit'. |
ERROR_AUTHORIZATION_MISSING_CURRENCY | The request tried to simulate an authorization operation on a card transaction, but the currency was not found. The request was rejected. Corrective action: Set 'currency' to a 3-letter ISO 4217 code. |
ERROR_AUTHORIZATION_MISSING_FINANCIAL_IMPACT | The request tried to simulate an authorization operation on a card transaction, but the financial impact was not found. The request was rejected. Corrective action: Set 'financial_impact' to 'credit' or 'debit'. |
ERROR_CARD_AUTHORIZATION | The request tried to simulate an authorization operation on a card transaction, but the card was not active. The request was rejected. Corrective action: Run 'Activate Issued Card'. |
ERROR_CARD_NOT_FOUND | The request attempted to retrieve data on a non-existent card or a card that is not linked to your account. The request was rejected. Corrective action: Check the card token and rerun the request with the correct card details. |
ERROR_CREATE_ISSUED_CARD | The request tried to personalize a card, but the card was already personalized to another wallet contact. The request was rejected. Corrective action: For 'card_number', use the card number of a different card that was issued in bulk. |
ERROR_EWALLET_ADDRESS_NOT_FOUND | The request tried to issue a card to a wallet contact, but the contact does not have an address. The request was rejected. Corrective action: Use 'Update Wallet Contact' to add an 'address' object to the contact. |
ERROR_EWALLET_CONTACT_LAST_NAME_NOT_FOUND | The request tried to issue a card to a contact on a wallet, but the contact was a personal contact and did not have a last name. The request was rejected. Corrective action: Update the contact and set 'last_name', or use a business contact. |
ERROR_GET_CARD | The request attempted an operation that requires a card ID, but the card was not found. The request was rejected. Corrective action: In the 'card' field, provide the ID or card number of a valid card. |
ERROR_GET_CARD_ISSUING_TRANSACTION | The request attempted an operation that requires a transaction for an issued card, but the transaction was not found. The request was rejected. Corrective action: Use the ID of an issued card, which is a string starting with 'card', and the ID of a transaction created on that card, which is a string starting with 'cit'. |
ERROR_GET_LIST_CARD_PROGRAM | The request tried to list transactions for an issued card, but the 'page_size' query parameter was not valid. The request was rejected. Corrective action: Set 'page_size' to a positive integer. |
ERROR_ISSUE_CARD_CONTACT_COUNTRY_NOT_VALID | The request tried to issue a card to a wallet contact, but the country of the contact is not valid for this card program. The request was rejected. Corrective action: Use ‘Update Wallet Contact' to update 'address.country'. |
ERROR_ISSUE_CARD_CONTACT_DATA_NOT_VALID | The request tried to issue a card to a wallet contact, but required data in the contact is not valid. The request was rejected. Corrective action: Use 'Update Wallet Contact' to correct the values of all of the fields listed at the end of the error code. For more information, see the API Reference. |
ERROR_ISSUE_CARD_CONTACT_DATE_OF_BIRTH_NOT_VERIFIED | The request tried to issue a card to a wallet contact, but the contact's date of birth could not be verified. The request was rejected. Corrective action: Use 'Update Wallet Contact' to correct the 'date_of_birth' field. |
ERROR_ISSUE_CARD_CONTACT_ID_NUMBER_NOT_VERIFIED | The request tried to issue a card to a wallet contact, but the contact's identification number could not be verified. The request was rejected. Corrective action: Resubmit the request after one minute. If the error persists, contact Client Support. |
ERROR_ISSUE_CARD_CONTACT_ID_TYPE_NOT_VALID | The request tried to issue a card, but the identification type required by the card program was not provided. The request was rejected. Corrective action: Use 'Update Wallet Contact' to set 'identification_type' to 'ID'. |
ERROR_ISSUE_CARD_CONTACT_STREET_ADDRESS_NOT_VALID | The request tried to issue a card to a wallet contact, but the card program requires a specific format for the street address in the contact. The request was rejected. Corrective action: Use 'Update Wallet Contact' to correct the value of the 'line_1' field mentioned at the end of the error code. The street name appears first, then an optional comma, and then the house or building number. If there is no number, use '0'. |
ERROR_ISSUE_CARD_MISSING_CONTACT_DATA | The request tried to issue a card to a wallet contact, but required data is missing from the contact. The request was rejected. Corrective action: Use 'Update Wallet Contact' to add valid values to all of the fields listed at the end of the error code. For more information, see the API Reference. |
ERROR_ISSUE_CARD_CONTACT_MISSING_ID_NUMBER | The request tried to issue a card to a wallet contact, but identification number required by the card program was not provided. The request was rejected. Corrective action: Use 'Update Wallet Contact' to add a valid value to the ‘identification_number’ field. |
ERROR_ISSUE_CARD_CONTACT_MOTHERS_NAME_NOT_VERIFIED | The request tried to issue a card to a wallet contact, but the name of the contact's mother could not be verified. The request was rejected. Corrective action: Use 'Update Wallet Contact' to correct the 'mothers_name' field. |
ERROR_ISSUE_CARD_CONTACT_NAME_NOT_VERIFIED | The request tried to issue a card to a wallet contact, but the contact's name could not be verified. The request was rejected. Corrective action: Use 'Update Wallet Contact' to correct the 'first_name' and 'last_name' fields. |
ERROR_ISSUE_CARD_CONTACT_STREET_ADDRESS_NOT_VALID | The request tried to issue a card to a wallet contact, but the card program requires a specific format for the street address in the contact. The request was rejected. Corrective action: Use 'Update Wallet Contact' to correct the value of the 'line_1' field mentioned at the end of the error code. The street name appears first, then an optional comma, and then the house or building number. |
ERROR_ISSUE_CARD_MISSING_CONTACT_DATA | The request tried to issue a card to a wallet contact, but required data is missing from the contact. The request was rejected. Corrective action: Use 'Update Wallet Contact' to add valid values to all of the fields listed at the end of the error code. For more information, see the API Reference. |
ERROR_ISSUE_CARD_PERSONAL_CONTACT_MISSING | The request tried to issue a card to a business contact, but the company wallet does not have any personal contacts. The request was rejected. Corrective action: Run 'Add Contact to Wallet' and complete the identity verification process. |
ERROR_ISSUE_CARD_PERSONAL_CONTACT_NOT_VERIFIED | The request tried to issue a card to a business contact, but none of the personal contacts in the company wallet has permissions to run transactions. The request was rejected. Corrective action: Complete the identity verification process for one of the personal contacts. |
ERROR_ISSUE_CARD_PERSONAL_CONTACT_TYPE_MISMATCH | The request tried to issue a card to a personal contact, but the card program type is 'business'. The request was rejected. Corrective action: For 'card_program', use the ID of a personal card program. |
ERROR_ISSUED_CARD | The request tried to issue a card, but the contact was not found. The request was rejected. Corrective action: For 'ewallet_contact', use the ID of a valid wallet contact, a string starting with 'cont'. |
ERROR_ISSUED_CARD_ALREADY_ACTIVATED | The request tried to activate an issued card, but the card was already activated. The request was rejected. Corrective action: None. Determine why there were multiple attempts to activate the card. |
ERROR_ISSUED_CARD_BLOCKED | The request attempted an action on an issued card, but the card is blocked. The request was rejected. Corrective action: Unblock the card. |
ERROR_ISSUED_CARD_PIN_NUMBER_NOT_VALID | The request tried to set a PIN number for an issued card, but the PIN number was not valid. The request was rejected. Corrective action: Set 'new_pin' to a numeric string. |
ERROR_ISSUED_CARD_PIN_FORMAT_NOT_VALID | The request tried to set a PIN for an issued card, but the format of the PIN was not valid. The request was rejected. Corrective action: Set 'new_pin' to a numeric string. |
ERROR_ISSUED_CARD_STATUS_NOT_SUPPORTED | The request tried to update the status of an issued card, but the value provided was not valid. The request was rejected. Corrective action: Set 'status' to 'block' or 'unblock'. |
ERROR_ISSUING_DEPOSIT | The request tried to simulate a deposit to a virtual account number that was issued to a wallet in the sandbox, but the virtual account was not found. The request was rejected. Corrective action: For 'issued_bank_account', use the ID of a Virtual Account Number that was issued to a wallet, which is a string starting with 'issuing'. |
ERROR_MISSING_PIN_NUMBER | The request tried to set a PIN for an issued card, but the new PIN was not found. The request was rejected. Corrective action: Set 'new_pin' to a numeric string. |
ERROR_MISSING_EWALLET_CONTACT_EWALLET_ID | The request attempted an operation that requires a wallet contact, but the contact was not found. The request was rejected. Corrective action: For 'ewalletcontact', use the ID of a valid wallet contact, a string starting with 'cont'._ |
ERROR_PERSONALIZE_ISSUED_CARD | The request tried to personalize an issued card, but the card was already personalized or the card number was not found. The request was rejected. Corrective action: Set 'card_number' to a valid card number. |
ERROR_READ_CARD_ISSUED_DETAILS | The request attempted an operation that requires an issued card, but the card was not activated. The request was rejected. Corrective action: Activate the card. |
ERROR_SIMULATE_CLEARING_FINANCIAL_IMPACT_NOT_VALID | The request tried to simulate a clearing operation on a card transaction, but the preceding simulated authorization was a credit transaction. The request was rejected. Corrective action: None. A credit transaction is complete on completion of the authorization. |
ERROR_SIMULATE_CLEARING_MISSING_FIELD_FOR_FEE | The request tried to simulate a clearing operation on a card transaction, but only 'category' or 'fee_amount' was set. The request was rejected. Corrective action: Set both fields |
ERROR_UPDATE_CARD_CVV_NOT_UPDATABLE | The request tried to update the CVV of a card, but this value cannot be updated. The request was rejected. Corrective action: None. Determine why an attempt was made to update the CVV. |
ERROR_UPDATE_ISSUED_CARD_STATUS | The request tried to update the status of an issued card, but the card number was not found or not recognized. The request was rejected. Corrective action: For 'card_number', use the number of an issued card. |
INVALID_EWALLET_TOKEN | The request tried to issue a virtual account number to a wallet, but the wallet ID was missing from the request. The request was rejected. Corrective action: In the 'ewallet' field, provide the ID of a valid wallet, a string starting with 'ewallet_'. |
INVALID_ISSUED_CARD_CHANGE_STATUS | The request tried to block or unblock a card, but the card is already in that status, or it has not been activated or personalized. The request was rejected. Corrective action: If the card was issued in bulk, personalize it. If the card was issued through the API, activate it. |
NOT_SUPPORTED_CARD_NUMBER_FOR_PERSONALIZE | The request tried to personalize a card, but the card was not issued in bulk. The request was rejected. Corrective action: For 'card_number', use the card number of a valid card that was issued in bulk. |