New Thread Message Webhook
The NEW_COMMUNICATION_THREAD_MESSAGE webhook is sent when a new communication thread message is created.
NEW_COMMUNICATION_THREAD_MESSAGE Webhook
{ "id": "wh_5269f1d15081030dd19b82f54940a366", "type": "NEW_COMMUNICATION_THREAD_MESSAGE", "data": [ { "comm_token": "comm_5eda2b2651d2a9bda22845aff027ca53", "token": "msg_3d4b331700e246a5556fb21f1f9e2c89", "content": "Please answer with file attached\n", "content_structured": { "ops": [ { "insert": "Please answer with file attached", "attributes": { "underline": true } }, { "insert": "\n" } ] }, "message_direction": "incoming", "attachments": [], "created_at": 1752486128, "updated_at": 1752486128 } ], "trigger_operation_id": "0f92dc27-4e36-437e-8c75-7fe7b018eee4", "status": "NEW", "created_at": 1752486128 }