Accepting a Dispute
If you decide to accept the customer's dispute, use the Client Portal to signify your acceptance.
Successful completion of a card payment.
Details of the dispute from List Disputes.
Sign in to the Client Portal and navigate to Collect > Payments > Disputes.
Locate the dispute and click it to open the dispute panel. Review the details and click Approve Dispute and Confirm. Rapyd sends Webhook - Dispute Updated to the client with status set to Lose and releases the funds to the card issuer.
