Dispute - Finite State Diagram
States:
ACT (initial) - Active
RVW - Under review
WIN (final) - Win
LOS - Loss
Transitions:
Transition number | Start state | End state | Description |
|---|---|---|---|
1 | Start | ACT | A dispute is created. |
2 | ACT | RVW | The merchant's evidence contesting the dispute is being reviewed. |
3 | RVW | WIN | The merchant won the dispute. |
4 | ACT | LOS | The merchant lost the dispute without the need for a review. |
5 | RVW | LOS | The merchant lost the dispute after a review. |