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Document Errors

Error Code

Description

ERROR_UPLOAD_DOCUMENT_NOT_PROVIDED

The request attempted to upload a document, but no document file was provided. The request was rejected. Corrective action: Rerun the request with a valid document file.

ERROR_UPLOAD_FILE_SIZE_TOO_LARGE

The file size is too large. Please contact Rapyd Client Support.

ERROR_UPLOAD_FILE_TOO_MANY_FILES

The request attempted to upload multiple document files, but it includes too many files. The request was rejected. Corrective action: Lower the number of files in the request and resend it.

ERROR_NAME_OF_DOCUMENT_IS_TOO_LONG

The request attempted to upload a document, but the document’s file name is too long. The request was rejected. Corrective action: Rename the file according to the length limitation.

ERROR_UPLOAD_FILE_UNSUPPORTED_FILE_TYPE

The request tried to upload a file, but the file type was not supported. The request was rejected. Corrective action: Upload a file that is of a supported file type.