Document Errors
The following error codes and messages appear in REST responses when an error prevents completion of the request.
Error Code | Description |
|---|---|
ERROR_UPLOAD_DOCUMENT_NOT_PROVIDED | The request attempted to upload a document, but no document file was provided. The request was rejected. Corrective action: Rerun the request with a valid document file. |
ERROR_UPLOAD_FILE_SIZE_TOO_LARGE | The file size is too large. Please contact Rapyd Client Support. |
ERROR_UPLOAD_FILE_TOO_MANY_FILES | The request attempted to upload multiple document files, but it includes too many files. The request was rejected. Corrective action: Lower the number of files in the request and resend it. |
ERROR_NAME_OF_DOCUMENT_IS_TOO_LONG | The request attempted to upload a document, but the document’s file name is too long. The request was rejected. Corrective action: Rename the file according to the length limitation. |
ERROR_UPLOAD_FILE_UNSUPPORTED_FILE_TYPE | The request tried to upload a file, but the file type was not supported. The request was rejected. Corrective action: Upload a file that is of a supported file type. |