Skip to main content

Documentation

Handling timeouts
Terminal is down

The client successfully sends a sale request to CloudLink but the terminal is down. A callback is therefor never delivered to the client.

image7.png
CloudLink API is down after successful sale

The client sends a sale request to the terminal and the sale is displayed on the terminal and the cardholder makes the payment. When the terminal then tries to send a SALE_COMPLETED to CloudLink, it can not be contacted.

The terminal voids the previous sale.

image18.png
Sale is not confirmed

The client sends a sale request to the terminal and the sale is displayed on the terminal and the cardholder makes the payment. When the terminal then sends a SALE_COMPLETED to CloudLink and the client polls the response (or not), but does not confirm within a time period.

The terminal voids the previous sale.

image11.png
Terminal busy

A client tries to send a sale to a terminal who is already processing a sale from another client, the terminal sends back an event TERMINAL_BUSY.

image4.png