System Info
You may want to find out certain information about the terminal that you are working on, either for your own information, or when you are troubleshooting with Support.
Having logged in, you are presented with the main menu.
Tap to select the Admin menu.
Note
You may not see all of the options, depending on your user permissions.
From the menu, choose System Info.
You will receive a printout, stating:
Username
The screen name of the currently logged in user
User ID
The user ID of the currently logged in user
POS ID
The ID of the terminal
Version number
The version number of the POSitive app
MID number
A masked MID number, only showing the final four digits
Connection type
e.g., Wi-Fi, ethernet, etc.
Firmware version
e.g., PayDroid_7.1.1
PTID
Physical TID
Terminal Serial Number
Terminal serial number, which is also displayed on the back of the terminal
Model
Terminal model, e.g., A920
Battery level
Remaining battery, as a percentage
EMV enabled (yes/no)
Indicator of whether EMV (Europay, MasterCard and Visa) standard is enabled.
Reconciliation time
Time/date stamp of reconciliation
Software version
Version number of the positive app
APN names (sim1 and 2)
e.g., O2 or another mobile network
APN (sim1 and 2)
e.g., mobile.o2.co.uk
Signal strength
Indicator of signal strength
IP address
IP address of the terminal
Subnet mask
A mask created by the host - separates the IP address into the network and host addresses
Gateway
Active gateway
Last Z report
Date of the last End of Day report
Last update check
Date of the last update check
Date and time
Date and time the report was generated