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Documentation

Understanding Mass Payouts

Creating a mass payout requires one or more files in comma-separated value (CSV) format. In the CSV file, you need to specify data for each payout. The required and optional fields for payouts vary according to the beneficiary country, payout type, and entity type.

During the onboarding process, Rapyd defines sample CSV files for each combination of country, payout type, and entity type that you need.

The Client Portal provides the sample files. You must download a sample file as a template, and enter data for each payout. All payouts in a single file must be for the same combination.

Upload one or more files to the Client Portal for a single mass payout. For multiple files, the Client Portal creates a batch file.

Limitations

  • The maximum number of files is 10.

  • The size of all the files added together cannot exceed 20 MB.

  • In the sandbox, the maximum number of records in a file is 10.

When the payouts are all processed, Rapyd prepares a report of the entire mass payout operation and sends you a notification by email.

The email contains a link to the Client Portal page where you can download a detailed report of the requested payouts.

In the Client Portal, you can download your detailed report of the payout results.