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Documentation

Downloading a Sample Mass Payout File

The Client Portal provides sample files that serve as templates for your own mass payout CSV file. You download the sample files from the Client Portal.

You must have Owner or Administrator privileges to download a sample file for a mass payout.

  1. Sign in as described in Accessing the Client Portal and navigate to Disburse > Mass Payouts.

    The Mass Payouts page appears.

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  2. Click the Create Mass Payout button in the upper right corner of the page.

    The Create mass payout dialogue box appears.

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  3. Select the Download A Sample CSV option.

  4. Click Get Started.

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  5. The Sample File page appears.

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    The following table describes the fields in the Sample Files panel:

    Column

    Description

    Country

    The country of the beneficiary.

    Category

    The category of the payment (e.g. bank, card, cash, eWallet, Rapyd eWallet).

    Payout Type

    The type of payout method.

    Entity Type

    The type of entity of the beneficiary:

    • Individual

    • Company

  6. Select a country from the dropdown menu.

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  7. Select one or more sample files and tap Download.

    The sample CSV files are downloaded to your computer.

Required fields for a payout type may change over time. For example, a country might change the identification documents required for a certain payout type. If a required field changes, the Client Portal automatically updates the sample file to match current requirements.