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Activating Your Account (KYB)

Fully activate your account and fulfill Know Your Business requirements.

Activate Your Account and Remove Limitations

To fully open your account you will need to complete Rapyd’s KYB (Know Your Business) process. Once your KYB questionnaire is submitted and approved you will be able remove account limits, collect payments and utilize additional Rapyd Products.

In order to speed up getting your account fully activated, follow these steps:

Step 1: Start Building Out Your Integration to Safely Test It in the Sandbox

Make sure to get your test API keys in the Client Portal. You can toggle your Client Portal to sandbox mode to view your test data.

Step 2: Complete Your KYB Application

In the Client Portal click on “Activate Account” to complete the KYB process and add your bank account information for payouts. Select Start Application to get Started.


Financial Institution or Disbursing Funds Checkboxes

Select the applicable checkbox only if it applies to your entity. If they do not apply, you may select Start Application.

Step 3: A Compliance Specialist Will Begin To Look at Your Application

To complete business verification and verify bank account ownership your account will go into review. Depending on your country, it can take up to 30 days to approve your application before your account can be activated. If the compliance specialist is missing information and needs additional details to get your account approved they will reach out to you.

Follow Up with Rapyd Support

The KYB approval process may take up to 30 days before your application is approved and your account can be activated.

If you have not received a response from Rapyd within 30 days, please open a ticket through Rapyd Support. See Creating a Customer Support Ticket for more details on creating a support ticket.

Before Activating Your Account

Check this list to confirm that you are eligible to apply for a Rapyd account.


What documents do I need to provide to complete KYB and fully activate my account?

The required documents will vary from country to country and by the requested services. You might be asked to provide documents such as articles of incorporation, organizational structure, proof of address, etc.

Once I complete the KYB, how long is the waiting period until I am approved?

Our compliance review and approval can take up to 30 days. You need to wait until your account receives KYB approval before collecting payments from customers.

How can I change my questionnaire after it has been submitted?

Once you submit your application you may see your information, but it won’t be possible to make any changes to it.