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Documentation

Approving a Transaction

Approve a transaction that has been placed under review.

You must have Owner or Administrator privileges to approve a transaction.

How to Approve a Transaction Under Review
  1. Sign in as described in Accessing the Client Portal .

  2. To see your under review transactions, navigate to: Collect > Review & Protect > Under Review or Disburse > Protect > Under Review.

    The Under Review page appears.

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  3. From the Under Review page, select the Quarantine ID of the transaction you want to view.

    The Transaction Details panel appears.

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  • To add a comment, click the Comments tab > Add Comment.

  1. Click the Approve button at the bottom of the panel.

    The Approve Transaction dialog box appears.

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  2. Click Approve.

    Approved Transactions

    After the transaction is approved, it no longer appears on the Under Review page. An approved payment appears on the Collect > Payments page. An approved payout appears on the Disburse > Payouts page.