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Documentation

Hosted PIN Management Errors

Error Code

Description

ERROR_SET_PIN_BY_HOSTED_PAGE_NOT_ALLOWED

The request attempted an action that would allow the customer to reset the PIN on a hosted page, but the card program permits only viewing the PIN. The request was rejected. Corrective action: Set 'skip_view_pin' to false and advise the customer to set the PIN at an ATM.

ERROR_SET_PIN_SERVICE_NOT_AVAILABLE

The request tried to set a PIN for an issued card, but this operation is not allowed by the card program. The request was rejected. Corrective action: None. Advise the cardholder to set the PIN at an ATM.

ERROR_VIEW_PIN_ALREADY_USED

The request attempted to view an issued card pin, but the action was already completed. The request was rejected. Corrective action: Generate a new pin page.