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Documentation

Merchant Details

You can view details of a specific merchant.

  1. Sign in as described in Signing In To the Partner Portal and navigate to the Merchants tab. The Merchants page appears.

    merchant-details-flow-1.png
  2. Click on the row of the merchant that you want to view.

  3. The Merchant Details page appears.

    merchant-details-flow-2.png
  4. You can view the Merchant Name and Merchant ID located at the top of the page.The Merchant ID is a string starting with org_.

    Note: The final merchant name will be set after KYB approval and will be approved by Rapyd.

  5. You can view the following information under the Merchant Details section:

    • Registration Country

    • KYB Status

    • Original Offering

    • Merchant Contact

    • Merchant Email

    • Created On

    • Invited By

    Note: See Viewing Merchants for a description of the fields.

    merchant-details-flow-3.png
  6. You can view the following information under the Production Credentials section:

    • Access key - A required key to access the production environment and call the Rapyd API. Similar to a username.

    • Secret key - A required key to access the production environment and call the Rapyd API. Similar to a password.

    Note: Only the Account Owner can view the access key and secret key.

    merchant-details-flow-4.png
  7. You can add a comment by typing in a string of text in the Add comment field. Then click the Add comment button.

    merchant-details-flow-5.png