Viewing Client Wallet Balances
You can view the balances of your client wallets.
This procedure requires Owner, Administrator, or Editor privileges.
Sign in as described in Accessing the Client Portal and navigate to My Account > Account balance.
The Account balance page appears.
The page shows each account for every client wallet. You can view your balances of different currencies, funding requests and wallet thresholds.
Balances
In the Balances section you can view the total balance of each currency including the following types of balances:
Available Balance: Funds that are ready for settlement. The time it takes for a balance to move from Received to Available is defined in your initial contract with Rapyd, and may differ by merchant.
Received Balance: Funds that have been collected but are not yet available for use or settlement.
Pending Balance: Funds that you have set aside to be released at a later date.
Reserve Balance: Funds held by Rapyd to cover potential chargebacks. The amount held and the length of time it is held are defined in your initial contract with Rapyd, and may differ by merchant.
Funding Requests
The Funding requests section shows a quick view of all the requests made to fund your Rapyd account via bank transfer. If you click on the View all requests link, you will be redirected to Settings > Funding Requests.
Wallet Thresholds
The Wallet thresholds section shows the thresholds established for your wallets. You are notified when your wallet balance goes below the threshold for each currency.