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Documentation

Viewing Details of a Wallet

You can view details of a specific wallet, including transactions and contacts.

To preview selected details of a wallet and its cards, see Previewing Wallet Details.

  1. Sign in as described in Accessing the Client Portal.

  2. Do one of the following:

    • Navigate to Wallets > Wallets, then click the See more details icon in the row of the wallet you want to view.

    • Navigate to Wallets > Transactions, then click the View wallet icon in any transaction row of the wallet you want to view.

    The Wallet Details page appears for the wallet you selected.

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The following table describes the fields of the Wallet Details page:

Field

Description

ID

ID of the wallet. String starting with ewallet_.

Status

Status of the wallet.

Wallet details

The details associated with the wallet.

Created At

The date and time that the wallet was created.

Type

The wallet type. One of the following:

  • client

  • company

  • personal

Reference ID

Merchant-defined ID for the wallet.

Phone Number

The phone number of the primary wallet contact.

Verification Status

The identity verification status.

Email

The business email address of the primary wallet contact.

Balance

The current balance of each account in the wallet. Each currency account is listed separately.

Contacts

The contact associated with the wallet.

Full Name

The first and last name of the primary wallet contact.

Cards

The cards associated with the wallet.

Virtual Accounts

The virtual accounts associated with the wallet.

Contact Documents

The uploaded documents associated with a wallet contact.