Viewing Merchant Transactions
View a consolidated ledger of transactions across all the merchants you manage from a single tab in the Partner Portal, without needing to sign in to each merchant account individually.
Consolidated ledger – view all transactions processed across the merchants you manage in a single tab, sorted by most recent first.
Search – look up a specific transaction by Transaction UUID, ARN, merchant name, or merchant reference ID.
Filters – refine the table by one or more field values, including ARN, auth code, merchant name, paid amount, paid currency, and payment ID.
Customize columns – show, hide, and reorder the available columns; the layout is saved to your user profile and persists the next time you sign in.
Export – download a CSV of the transactions matching your current search and filters, with all columns or visible columns only.
Sign in as described in Signing In To the Partner Portal and navigate to the Transactions tab. The Transactions tab appears, showing transactions across your full merchant book in chronological order.
Click the dropdown menu at the top of the tab and select which field to search by:
Transaction UUID
ARN
Merchant name
Merchant reference ID
Type a value in the Search field and press Enter to apply it.
Nota
You also have an option to select a time period for the search.
In the Filter panel, build one or more filter rules to refine the data displayed in the table. You can apply up to 5 filter rules at once.
Select filter group – select a previously saved set of filters to apply them all at once.
Field – select the column to filter on, such as ARN, Auth code, Merchant name, Merchant reference ID, Paid amount, Paid currency, or Payment ID.
Condition – choose how the field is matched: Is equal to, Is not equal to, Contains, Does not contain, or Is not empty.
Value – enter the value to match against. This field is not required when the condition is Is not empty.
+ Add filter – add another rule. Multiple rules are combined with AND, so a row is shown only when it meets every rule.
Trash icon – remove a rule.
Save filter set – store the current filters as a reusable group.
Apply – filter the table using the current rules.
Click the Customize Columns icon to show, hide, or reorder any of the available columns. Your column layout is saved to your user profile and persists the next time you sign in.
Click the Export icon and select All columns or Visible columns to download a CSV of the transactions that match your current search and filters.
The following table describes the available fields on the Transactions tab. Fields can be shown, hidden, and reordered using the Customize Columns option.
Field | Description |
|---|---|
3DS authenticated | Indicates whether 3D Secure authentication was completed for the transaction. |
Agreement ID | The identifier of the agreement associated with the transaction, if applicable. |
ARN | The Acquirer Reference Number assigned to the transaction, if applicable. |
Auth code | The authorization code returned by the issuer upon approval. |
Authorized at | The date and time the transaction was authorized. |
Billing address | The billing address associated with the payment. |
Captured | Indicates whether the transaction has been captured. |
Card scheme | The card network used, for example Visa or Mastercard. |
Card type | The type of card used, for example Credit or Debit. |
Cardholder amount | The transaction amount in the cardholder's billing currency. |
Cardholder country | The country associated with the cardholder's card. |
Cardholder currency | The billing currency of the cardholder. |
Cardholder name | The name of the cardholder as it appears on the card. |
Created at | The date and time the transaction was created. |
Customer ID | The identifier of the customer associated with the transaction. |
Description | A description of the transaction, if provided. |
eWallet Alias | The alias or display name of the eWallet used, if applicable. |
eWallet ID | The identifier of the eWallet used for the transaction, if applicable. |
Failure reason | The reason the transaction failed, if applicable. |
Fees | The fees applied to the transaction. |
Fraud reported date | The date a fraud report was filed against the transaction, if applicable. |
Fraud type | The type of fraud indicator associated with the transaction, if applicable. |
Interchange | The interchange fee charged by the issuing bank. |
Last 4 digits | The last four digits of the card used for the transaction. |
Merchant name | The name of the merchant. |
Merchant reference ID | An additional merchant-supplied reference identifier associated with the transaction, if applicable. |
Merchant revenue | The net revenue received by the merchant for the transaction. |
Network fraud indicator | A fraud signal returned by the card network, if applicable. |
Number of installments | The number of installments selected for the transaction, if applicable. |
Paid amount | The amount paid in the paid currency. |
Paid at | The date and time the transaction was paid. |
Paid currency | The currency in which the transaction was paid. |
Payer email | The email address of the payer. |
Payer name | The name of the person who made the payment. |
Payer phone | The phone number of the payer. |
Payment channel | The channel through which the payment was made, for example Online or In-store. |
Payment ID | The identifier of the payment associated with the transaction. |
Payment method | The payment method used for the transaction, for example Card. |
Physical Terminal ID | The identifier of the physical terminal used for the transaction, if applicable. |
Reason code | The decline or error reason code returned by the issuer or network, if applicable. |
Refunded | Indicates whether the transaction has been refunded. |
Refunded amount | The amount refunded for the transaction, if applicable. |
Refunded currency | The currency of the refunded amount. |
Requested amount | The original amount requested for the transaction. |
Requested currency | The currency in which the transaction was originally requested. |
Scheme fee | The fee charged by the card scheme for processing the transaction. |
Settlement number | The settlement batch number the transaction is included in. |
Settlement type | How the settlement was funded, for example Settlement by Rapyd. |
Shipping address | The shipping address associated with the order, if applicable. |
Status | The current status of the transaction. Possible values:
|
Store name (DBA) | The merchant's "Doing Business As" (DBA) store name. |
Total fees | The sum of all fees associated with the transaction. |
Transaction ID | The unique identifier of the transaction. Click the copy icon next to the ID to copy it to your clipboard. |
Transaction merchant reference ID | The merchant-assigned reference ID for the transaction. |
Transaction type | The type of transaction, for example Sale or Refund. |
Transaction UUID | The universally unique identifier (UUID) of the transaction. |
Wallet currency | The currency of the eWallet account. |
Access to Transactions is limited to users with the Editor, Compliance Admin, Admin, or Owner role. Users without access won't see the Transactions tab in navigation, and direct URL access will be blocked.