Card Transaction Errors
Error messages for transactions involving a card.
Error Code | Description |
|---|---|
ERROR_CARD_AUTHENTICATION_FAILURE | The request created a card payment that requires 3DS authentication, but the authentication was not completed in the time allowed. The payment was canceled. Corrective action: None. Create another payment. |
ERROR_CARD_CVV_NOT_VALID | The request attempted an operation that requires the CVV of a card, and the CVV was correctly formatted, but the number was not valid. The request was rejected. Corrective action: Use the correct CVV value. |
ERROR_CARD_INFORMATION_NOT_VALID | The request attempted an operation that requires a card, and the card information submitted was correctly formatted, but the card information was not valid. The request was rejected. Corrective action: Use correct card information. |
ERROR_CARD_NOT_SUPPORTED_FOR_ECOMMERCE | The request attempted a card transaction, but the transaction is not supported for eCommerce. The request was rejected. Corrective action: None. Advise the customer to contact the card issuer. |
ERROR_CARD_NOT_VALID | The request tried to use a card ID, but the card is not valid. The request was rejected. Corrective action: None. Create a new card ID using 'Create Payment', 'Add Payment Method to Customer' or 'Create Card Token - Hosted Page'. |
ERROR_CARD_TYPE_DISABLED | The request attempted an operation that requires a card, but the card type is disabled. The request was rejected. Corrective action: Advise the marketplace to enable the card type. |
ERROR_TRANSACTION_FAILED | The request attempted a card transaction, but the transaction failed. The request was rejected. Corrective action: None. Advise the customer to contact the card issuer. |
ERROR_TRANSACTION_REJECTED_BY_CARD_PROCESSOR | The request attempted a card transaction, but the transaction failed. The request was rejected. Corrective action: The error code includes a numeric code that is standard to the Visa and Mastercard industry. Correct the error condition and submit the request again. |
ERROR_TRANSACTION_TYPE_NOT_ALLOWED_BY_SELLER | The request attempted a card transaction, but the transaction is not allowed by the seller. The request was rejected. Corrective action: None. Advise the customer to contact the seller. |
ERROR_TRANSACTION_TYPE_NOT_SUPPORTED | The request attempted a card transaction, but the transaction is not supported by the card network. The request was rejected. Corrective action: None. Advise the customer to contact the card issuer. |
INVALID_CARD_CVV | The request attempted an operation that requires a card verification value, but the number was not recognized. The request was rejected. Corrective action: Set 'cvv' to a valid value. |
INVALID_CARD_NUMBER | The request attempted an operation that requires a card number, but the number was not recognized. The request was rejected. Corrective action: Use the card number of a valid card. |