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Error Messages

When the requested operation cannot be completed, Rapyd returns an error code with a message.

The message explains the cause of the error and the steps to correct it.

Note

A third-party integration, such as an external 3DS service, may trigger different errors in the sandbox and production environments.

For a list of all Rapyd error codes and messages, see Rapyd Error Codes.

The response usually includes the error. See Response Format.

Note

Certain errors have different formats. These errors may appear in the response, a webhook, or both. For example:

Response Format

When a requested operation succeeds, the response has two objects: status (see the table below) and data. The data object contains the response parameters documented for each method.

When the requested operation fails and returns an error, the response has one object: status

The status object contains information about the requested operation, including error data.

Parameter

Type

Description

Value Example

error_code

string

Error code. Summarizes what went wrong. Same as response_code. Empty when successful.

ERROR_INVALID_EWALLET

status

string

Status of the request. One of the following:

  • ERROR

  • SUCCESS

ERROR

message

string

Detailed error message:

  • The cause. For example: The request attempted an operation that requires a wallet, but the wallet was not recognized.

  • The request status. For example: The request was rejected.

  • The solution. For example: Corrective action: Use the ID of a valid wallet, a string starting with 'ewallet_'.

Empty when successful.

The request attempted an operation that requires a wallet, but the wallet was not recognized. The request was rejected. Corrective action: Use the ID of a valid wallet, a string starting with 'ewallet_'.

response_code

string

Error code. Summarizes what went wrong. Same as error_code. Empty when successful.

ERROR_INVALID_EWALLET

operation_id

string

Operation ID for Rapyd Support. UUID.

c9ef7f0c-07e0-4c85-9491-5d517920fb04

Response Example: Success

{
    "status": {
        "error_code": "",
        "status": "SUCCESS",
        "message": "",
        "response_code": "",
        "operation_id": "f338792d-548f-48a9-ab50-aa64d969a8b3"
    },
    "data": {
        "id": "payment_e9bf3b2355931a063384a6704244a345",
		
//         . . .	

        "merchant_advice_message": null
    }
}

Response Example: Error

{
    "status": {
        "error_code": "ERROR_INVALID_EWALLET",
        "status": "ERROR",
        "message": "The request attempted an operation that requires a wallet, but the wallet was not recognized. The request was rejected. Corrective action: Use the ID of a valid wallet, a string starting with 'ewallet_'.",
        "response_code": "ERROR_INVALID_EWALLET",
        "operation_id": "c9ef7f0c-07e0-4c85-9491-5d517920fb04"
    }
}
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